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7 Replies and 3862 Views New Categories Troubleshooting Tips and Ideas     3862 7 Started by Cody I would like to be able to share some of the issues I have overcomb.  A lot of topics based on helping with questions but I would like to share my support fixes so others that come up with them can possibly share theirs as well.  Everyone has a different way of explaining and different details come to light sometimes that help troubleshoot things even more if we have a way to communicate these things clearly. "Troubleshooting Tips"  a category for sharing things you l...
7 3862
by CodyJump to last post
11/22/2019 4:24 PM
6 Replies and 4171 Views Page HTML Code     4171 6 Started by Jeffwest1 I am in the process of trying to upgrade a very old 7.2.2 that I have inherited, and the business want to get more from. I have manahged to upgrade this to 7.4.1, but a couple of pages are not working, as they are having issues with SQL database connections One of the sets of code is doing a direct insert into a table, but no matter how i set this up, it just won&39;t work,   This is the code, it is pointing to a database that exists on the same server, and is in the webconfig...
6 4171
by Jeffwest1Jump to last post
11/22/2019 3:10 AM
1 Replies and 1670 Views Discord Channel     1670 1 Started by Cody I am thinking of creating a personal discord channel for working with DNN and maybe some other project.  I will post info once created.  If you like to give it a test drive it will be setup to do so for anyone interested.
1 1670
by CodyJump to last post
11/20/2019 1:38 PM
1 Replies and 1725 Views Known Issues under resources pointing to dnndocs.com     1725 1 Started by Cody Can we put a "Known Issues" page up for upgrades, security alerts and anything else that fits. And link it possilby to the dnndocs.com page so that people can contribute to it. I put an issue on dnndocs.com github project
1 1725
by CodyJump to last post
11/16/2019 6:42 PM
1 Replies and 1847 Views website down - hacked?     1847 1 Started by 101gerard Hi All, We had an out of date DNN site that has gone down. I understand it was never updated etc and was susceptible to attacks. Would there be any service or person willing to work with me to fix the issue - hoping to try and get it back up and running soon. Many thanks,  
1 1847
by Sebastian LeupoldJump to last post
10/31/2019 12:09 PM
1 Replies and 1549 Views Update from 9.11 to 9.4 Exception     1549 1 Started by Dave Madison I&39;m attempting to upgrade DNN from 9.11 to 9.4 and get Errors in upgrade:   0:23 Minutes   |   0 ERROR occured - System.Data.SqlClient.SqlException (0x80131904): The object &39;vw_PortalBase&39; is dependent on column &39;ProcessorPassword&39;. ALTER TABLE ALTER COLUMN ProcessorPassword failed because one or more objects access this column. at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection, Action`1 wr...
1 1549
by Dave MadisonJump to last post
10/25/2019 11:20 AM
5 Replies and 2833 Views Issues with responsiveness of Evoq paid support     2833 5 Started by base64 We have the Evoq Gold support plan. I sent an email with two licensing related questions to Evoq support on 10/15 (8 days ago). I received a response that same day which did not address either question. I sent a follow-up email on 10/16 with additional clarifications on the questions. No response was received so I sent a follow-up email on 10/21 and another one on 10/22. So now 7 days since the last reply to our support ticket. Is this normal for Evoq support We are blocked pendin...
5 2833
by Joe CraigJump to last post
10/25/2019 10:54 AM
0 Replies and 3272 Views Lucene.Net Index out of range exception     3272 0 Started by Dave Madison We have DNN 9.11 instance running and it crashing the app-pool and then eventually IIS.  At each crash, there is an entry in the event log that says Lucene.Net System.IndexOutOfRangeException.  I&39;m struggling to figure out what is causeing it.  Any insight will be much appreciated!! DNN Error Log: THREAD ID:10 TYPE:DotNetNuke.Services.Search.SearchEngineScheduler, DOTNETNUKE EXCEPTION:Index was outside the bounds of the array. RESCHEDULED FOR:10/25/2019 11:12:53...
0 3272
10/25/2019 10:37 AM
2 Replies and 1832 Views Sitemap.aspx     1832 2 Started by Pixsna Hello, we have a website with 4 portals and on one portal we have problem with sitemap. It redirects back to homepage. In portals\1-system it is only cache folder, no sitemap, like in others. I tried to clear cache \ clear cache in Admin/SearchEngineSiteMap, app recycle, application restart. Nothing helps. Version of dnn is 8 and we cannot upgrade to 9 because we are using ciss module and this module does not support DNN v9. Does any one had the same problem or maybe a solution T...
2 1832
by Joe CraigJump to last post
10/24/2019 8:46 AM
5 Replies and 3835 Views High / extreme memory usage (DNN 9.4.1)     3835 5 Started by AllanE I just upgraded from DNN 8 to 9.4.1. After upgrading DNN, the memory usage of w3wp process is increasing continously and never stopping. At one point it reached 3 GB before I had to recycle the app pool to avoid using all the servers memory. Usually it&39;s around 600 MB and stable. The site has about 20k session per day. There&39;s no 3rd party modules on the site - only custom made modules. Non of those modules was change when upgrading to DNN 9.4.1. I have tried to debug by disabli...
5 3835
by AllanEJump to last post
10/22/2019 2:49 AM
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