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Persona 500 Error on Upgrade to 9.5

Forums > Upgrading DNN Platform
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Steve Johnson

New Around Here



Posts:8
New Around Here




4/28/2020 7:38 AM

    After upgrading from 9.2.2 to 9.5.0 my site settings and page settings and pages are not working in Admin in the Persona Bar.

    After digging I see that it is throwing Server 500 errors when I try and access these functions.

    For example

    On a correctly working site in 9.5 when logged in with an authenticated cookie you would get a JSON set of data returned but I get an empty XML file with an error returned.

    An error has occurred.

    When I access the users it all works fine. This site has gone through several upgrade from about Ver 7 and is a multi-language site. I am thinking it maybe some historic setting in portalsettings or portal aliases that is causing the issue but am not sure.

    Any guidance would really help.

     

     






    Steve Johnson

    New Around Here



    Posts:8
    New Around Here




    4/30/2020 7:46 AM

      Well, I'm pleased to announce I have found the issue.
      I started to think it was something to do with newtonsoft.json.dll as this I believe is used to create the JSON data. Inside web.config I found lots of NewtonSoft bindings with Version 10 and also Version 8 which was coming from DNNSharp Action Forms V5.0.1. I tried forever to remove the NewtonSoft 8 entry in the web.config and in a subfolder of the BIN directory but everytime I deleted them they reappeared on starting the website. I eventually tracked it down to a backup folder in the desktopmdules for DNNSharp Action Form which would recreated the entry in web.config and also copy the files back into the BIN subfolder.

      So I uninstalled DNNSharp Action Form and now everyhing is working fine again. I know DNNSharp have now released a version which works with DNN 9.5 so might now reinstall.






      Timo Breumelhof (40F)

      Veteran Member



      Posts:1094
      Veteran Member




      7/17/2020 11:46 AM

        Thank you for reporting back. :-)

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