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New Member

New Member


    I upgrade from version 8 to 9.2 . I had successfully completed the upgrade, however I have noticed that emails were not being sent from the platform. Upon investigation, it has not been possible for the platform to retrieve the SMTP server information.

    From Settings>Servers.>Server Settings, we get an error message flashing up, "Error loading SMTP server tab". There is also a  red banner accros the top of this page saying "There was an error retrieving your content. Please check your internet connection". This is incorrect as the internet connection is OK.


    Advanced Member

    Advanced Member

      Hi Hani,

      Did you do a check in the Github issues? There were some SMTP issues in the past but they have either been fixed or it was due to third party modules. https://github.com/dnnsoftware/Dnn.Platform/issues
      Tjep's digital agencyRegards,
      Tycho de Waard

      Tjep's digital agency
      We just love DNN
      You are not authorized to post a reply.

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