Dear Anyone,
We recently had to upgrade one of our portals to 9.6.1 (server was compromised due to a security problem) and we had to assign new passwords for two groups of people. It's a private site that requires a login and password. One group does not experience problems, however the other group has experienced problems. We have tested our 12 character password and deemed it ok, however, some users when trying to login & get an access denied screen, even though they are actually logged in. The menu shows up and they are actually in the site, but the screen tells them differently. We also discovered that this group was able to change the profile and add personal names, etc. we had to turn this off and also make changes to the header in CSS to hide this feature. These "glitches" have occurred since we upgraded to 9.6.1. We were using 9.1.1 before and didn't have this problem. These are random and do not make sense. Has anyone experienced any of this and how do we fix or solve this problem? It isn't professional and doesn't reflect well on us. I have including a screen capture. You'll notice the menu shows up.
This is what the admin logs indicate (operation failure)
07/16/2020 17:08:22
HTTP Error Code 404 Page Not Found
members.nafo.int
TabId 465 PortalAlias members.nafo.int OriginalUrl /NAFO-Members-Welcome R
The odd thing is that the user is in the site (see the navigation shows up) but this message indicates they are not. All they have to do is click the home button, which is the logo, and they are in.
This is the full error message that isn't truncated.
TabId:465
PortalAlias:members.nafo.int
OriginalUrl:/NAFO-Members-Welcome
Referer:https://members.nafo.int/...n%20set%20correctly.
Url:https://members.nafo.int/...5&language=en-US
UserAgent:Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.116 Safari/537.36
Posted By Alexis on 17 Sep 2020 10:44 AM This was solved when we discovered that there was a splash page created several years ago, but was in the recycle bin. Once we retrieved it, the login behaviour behaved normally again.
Good to hear you fixed it and thank you for reporting back on this :-)
These Forums are dedicated to the discussion of DNN Platform.
For the benefit of the community and to protect the integrity of the ecosystem, please observe the following posting guidelines:
Awesome! Simply post in the forums using the link below and we'll get you started.