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New Around Here

    We are having extremem difficulties in uploading documents to the ASSETs folder in one of our portals. It is a secure website requiring various levels of security, depending on the user and role. I am a host/superuser and  the clock keeps spinning and I either get an error for attempting to upload a document that is small - 250 kb. I also cannot see all the documents that are in the particular folder.

    What can I do to fix the performance and optimization of the uploading process?

    Admin log states:

    07/17/2020 10:49:15

    Host Alert

    Advanced Friendly URL Provider Duplicate URL Warni Page Naming Conflict Du 

    Veteran Member

      Please try copying the log message again. It looks like it is truncated.
      Joe Craig
      DNN MVP
      Patapsco Research Group

      New Around Here

        Is this something that our database manager would be able to solve? We had to re-install our website (DNN to 9.6.1 and 3rd party software (easydnnnews.com) to a new server and increased security). I don't think this is something that I can solve as an administrator. Let me know what the DB manager needs to do.
        Here is the untruncated message.


        DefaultDataProvider:DotNetNuke.Data.SqlDataProvider, DotNetNuke










        Message:A network-related or instance-specific error occurred while establishing a connection to SQL Server. The server was not found or was not accessible. Verify that the instance name is correct and that SQL Server is configured to allow remote connections. (provider: Named Pipes Provider, error: 40 - Could not open a connection to SQL Server)


        at System.Data.SqlClient.SqlInternalConnectionTds..ctor(DbConnectionPoolIdentity identity, SqlConnectionString connectionOptions, SqlCredential credential, Object providerInfo, String newPassword, SecureString newSecurePassword, Boolean redirectedUserInstance, SqlConnectionString userConnectionOptions, SessionData reconnectSessionData, DbConnectionPool pool, String accessToken, Boolean applyTransientFaultHandling, SqlAuthenticationProviderManager sqlAuthProviderManager)
        at System.Data.SqlClient.SqlConnectionFactory.CreateConnection(DbConnectionOptions options, DbConnectionPoolKey poolKey, Object poolGroupProviderInfo, DbConnectionPool pool, DbConnection owningConnection, DbConnectionOptions userOptions)
        at System.Data.ProviderBase.DbConnectionFactory.CreatePooledConnection(DbConnectionPool pool, DbConnection owningObject, DbConnectionOptions options, DbConnectionPoolKey poolKey, DbConnectionOptions userOptions)
        at System.Data.ProviderBase.DbConnectionPool.CreateObject(DbConnection owningObject, DbConnectionOptions userOptions, DbConnectionInternal oldConnection)
        at System.Data.ProviderBase.DbConnectionPool.UserCreateRequest(DbConnection owningObject, DbConnectionOptions userOptions, DbConnectionInternal oldConnection)
        at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)
        at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)
        at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)
        at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)
        at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)
        at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)
        at System.Data.SqlClient.SqlConnection.Open()
        at PetaPoco.Database.OpenSharedConnection()
        at PetaPoco.Database.d__149`1.MoveNext()
        at System.Collections.Generic.List`1..ctor(IEnumerable`1 collection)
        at System.Linq.Enumerable.ToList[TSource](IEnumerable`1 source)
        at DotNetNuke.Entities.Content.Workflow.Repositories.WorkflowRepository.<>c__DisplayClass4_0.b__0(CacheItemArgs _)
        at DotNetNuke.Common.Utilities.DataCache.GetCachedDataFromRuntimeCache(CacheItemArgs cacheItemArgs, CacheItemExpiredCallback cacheItemExpired)
        InnerMessage:The network path was not found


        Source:.Net SqlClient Data Provider





        Server Name: Web04

        Veteran Member

          please check database connection string in web.config file and make sure, the servername, database name and user account (or integratedSecurity) are provided properly

          Veteran Member

            Does your site otherwise run?
            Joe Craig
            DNN MVP
            Patapsco Research Group

            New Around Here

              Yes. This is what our developer/DB person says:
              It is strange to me that the database was not found because the entire website needs the same database connection to operate.

              Veteran Member

                This does look like some sort of permissions issue. Check to see if the IIS User for the site's app pool has permission to log into the database. You did mention that some permissions were locked down ...

                Your admin of db admin should be able to look at logs or otherwise monitor the SQL Server and observe how the site it trying to connect for this page.
                Joe Craig
                DNN MVP
                Patapsco Research Group

                Veteran Member

                  the module might access data from a different store, which needs to be configured inside module settings.

                  Veteran Member

                    Is ASSETS a folder? Where is it located?
                    Joe Craig
                    DNN MVP
                    Patapsco Research Group

                    New Around Here

                      I suspect that we have a problem with the folders. Should the content (assets) be in Portals\0? It currently is in Portals\2.
                      Our other two sites, which are public sites, have content in Portals\0 and we do not have problems uploading files.

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