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Errors after upgrading to 9.6

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New Member


Posts:2
New Member

    I made this stack overflow post detailing my troubles after upgrading DNN to 9.1. I've since made the upgrade to 9.3 and then to 9.6 and the same error persists. All of the upgrades seem to have worked fine, but I still get a 500 response code on many resource requests. Most of the files being rejected are in my Portals folder, but there are other files that aren't loading as well.

    Any suggestions are much appreciated!



    Veteran Member


    Posts:639
    Veteran Member

      Can you see the files using the File Manager?

      Have you looked in /Portals/_default/logs and checked to see if errors are recorded there?

      Are errors being recorded in the Admin Logs? Can you copy one to here, or from any of the logs files?
      Joe Craig
      DNN MVP
      Patapsco Research Group


      New Member


      Posts:2
      New Member

        Hi Joe, thanks for the quick response!

        I can see in yesterdays logs that there is the following error:
        [Thread:7][ERROR] DotNetNuke.Framework.Reflection - MAI.Components.FeatureController
        System.Web.HttpException (0x80004005): Could not load type 'MAI.Components.FeatureController'.

        I think this is just an unrelated application error however, since I don't have any errors logged for today after logging in, and I still see the issue. Due to the resource files not loading, I don't even see the DNN host bar at the top of my screen. Although I am able to see a vertical bar on the left side of my screen that only appeared after the upgrade.


        Veteran Member


        Posts:639
        Veteran Member

          That error would seem to be coming from a module. Is MAI something that your recognize.

          The missing "host bar" at the top and the "vertical bar" on the left are normal. With DNN 9.x, the control panel (host bar) was replaced by the Persona Bar (vertical panel). So in 9.x, you have the Persona Bar where all of the controls are visible to logged in administrators.

          Are you able to see the missing files in the File Manager? It's available from the Persona Bar. They are called Site Assets and Global Assets, and formerly were Site and Host File Manager.
          Joe Craig
          DNN MVP
          Patapsco Research Group
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