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Continuous 302 after upgrading to 9.7.1

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New Member


Posts:19
New Member

    After updating my localhost to 9.7.1 many, but not all, of my portals are exhibiting this error when you try to load them:

    09/12/2020 13:37:10
    Page Load Exception

    AbsoluteURL:/dotnetnuke/Default.aspx

    DefaultDataProvider:DotNetNuke.Data.SqlDataProvider, DotNetNuke

    ExceptionGUID:1d275430-4210-4d82-9da3-6b79eb26c4b1

    AssemblyVersion:9.7.1

    PortalId:27

    UserId:-1

    TabId:1400

    RawUrl:/dotnetnuke/

    Referrer:

    UserAgent:Mozilla/5.0 (Windows NT 10.0; rv:80.0) Gecko/20100101 Firefox/80.0

    ExceptionHash:8qYLdWOa6Jr9thoH1Lrm5TNLA8I=

    Message:Object reference not set to an instance of an object.

    StackTrace:

    InnerMessage:Object reference not set to an instance of an object.

    InnerStackTrace:

       at DotNetNuke.Services.Tokens.BaseCustomTokenReplace.ReplaceTokens(String sourceText)
       at DotNetNuke.Services.Tokens.TokenReplace.ReplaceTokens(String sourceText)
       at DotNetNuke.UI.Skins.Controls.Language.parseTemplate(String template, String locale)

    Source:

    FileName:

    FileLineNumber:0

    FileColumnNumber:0

    Method:

    A Network Trace in the browser shows that 302 redirects back to the same url repeat til the end. 

    The Logfile at Portals\_Default\Logs shows this:

    2020-09-12 13:35:14,116 [SPORT][Thread:5][ERROR] DotNetNuke.Framework.Reflection - iSearchable
    System.Web.HttpException (0x80004005): Could not load type 'iSearchable'.
       at System.Web.Compilation.BuildManager.GetType(String typeName, Boolean throwOnError, Boolean ignoreCase)
       at DotNetNuke.Framework.Reflection.CreateType(String TypeName, String CacheKey, Boolean UseCache, Boolean IgnoreErrors)
    2020-09-12 13:37:10,726 [SPORT][Thread:15][ERROR] DotNetNuke.Services.Exceptions.Exceptions - /dotnetnuke/
    System.NullReferenceException: Object reference not set to an instance of an object.
       at DotNetNuke.Services.Tokens.BaseCustomTokenReplace.ReplaceTokens(String sourceText)
       at DotNetNuke.Services.Tokens.TokenReplace.ReplaceTokens(String sourceText)
       at DotNetNuke.UI.Skins.Controls.Language.parseTemplate(String template, String locale)
    2020-09-12 13:37:10,757 [SPORT][Thread:15][ERROR] DotNetNuke.Services.Exceptions.Exceptions - /dotnetnuke/
    System.Threading.ThreadAbortException: Thread was being aborted.
       at System.Threading.Thread.AbortInternal()
       at System.Threading.Thread.Abort(Object stateInfo)
       at System.Web.HttpResponse.AbortCurrentThread()
       at System.Web.HttpResponse.End()
       at System.Web.HttpResponse.Redirect(String url, Boolean endResponse, Boolean permanent)
       at DotNetNuke.Services.Exceptions.Exceptions.ProcessPageLoadException(Exception exc, String URL)
       at DotNetNuke.UI.Skins.Controls.Language.parseTemplate(String template, String locale)
       at DotNetNuke.UI.Skins.Controls.Language.handleCommonTemplates()
       at DotNetNuke.UI.Skins.Controls.Language.OnLoad(EventArgs e)

    Which then repeats. The theme used is Xcillion. I've tried restoring 9.6.2 from backup and updating all modules to their latest versions, then updating to DNN 9.7.1, but this problem remains.  Some portals do work, but they do not use the Xcillion theme. No portals that use Xcillion work; they just give this error. I am not using the token replace feature on these home pages.

    I read somewhere that if an error occurs in certain ways, it causes a redirect to the root/home page. That would explain the continuous redirects, but how do I find the initial cause?



    Veteran Member


    Posts:643
    Veteran Member

      I believe that this is an issue. There is a workaround, so please to back to https://github.com/dnnsoftware/Dnn.Platform/releases and read the updated release notes for 9.7.1 which describes the issue and the workaround.

      There is also a release candidate for 9.7.2 which, when released, should fix the issue.
      Joe Craig
      DNN MVP
      Patapsco Research Group


      New Member


      Posts:19
      New Member

        Thanks Joe!!  Don't know how I missed that.

        Love how the Community helps each other out.

         



        Veteran Member


        Posts:643
        Veteran Member

          You probably didn't miss it. The release notes were updated after the issue was discovered and the workaround figured out.

          Yes, we are all here to help one another out ... and it works!
          Joe Craig
          DNN MVP
          Patapsco Research Group
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