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Error loading site settings after updating to version 9.6

Forums > Upgrading DNN Platform
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Fiyori

New Around Here



Posts:1
New Around Here




9/24/2020 3:31 AM

    After the update from version 9.4 to version 9.6, unfortunately, the following problems occurred
    1- The site settings section does not load and displays the following error

    Uncaught ReferenceError: interval is not defined

        at countdown_proc (comingsoon.js:4)

        at s.fn.init.$.fn.countdown (comingsoon.js:11)

        at HTMLDocument. ((index):1987)

        at e (js:11)

        at t (js:11)

    SiteSettings.css:1 Failed to load resource: the server responded with a status of 416 ()

    /API/PersonaBar/SiteSettings/GetPortalSettings?portalId=undefined&cultureCode=:1 Failed to load resource: the server responded with a status of 500 ()

    /API/PersonaBar/SiteSettings/GetPortals:1 Failed to load resource: the server responded with a status of 500 ()

    SiteSettings.css:1 Failed to load resource: the server responded with a status of 416 ()

    2- In the live tab management section, the settings section is not visible
    I also installed a new version. The site settings work in the new version, but the site logo cannot be changed
    And there is a second problem in the installation version
    Thanks for the tips friends

     

     

     






    Michael Tobisch

    Veteran Member



    Posts:1124
    Veteran Member




    9/30/2020 8:33 AM
      Fiyori,

      there was an issue with the jQuery library in DNN 9.6.0. Therefore an update to 9.6.2 (or better a more recent version) could help.

      If you are using VB extensions you should test an upgrade to 9.7.2 before you do it in a production environment (ok, you should always do that...). There is a known issue with this version that affects some VB extensions (e.g. 40fingers Style Helper).

      Happy DNNing!
      Michael

      Michael Tobisch
      DNN★MVP

      dnnWerk Austria
      DNN Connect
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