DNN Forums

Ask questions about your website to get help learning DNN and help resolve issues.
Prev
Next

Unable to edit pages

Forums > Modules and Other Extensions
Sort:
You are not authorized to post a reply.





SSwisher

New Around Here



Posts:4
New Around Here




10/9/2020 9:12 AM

    We recently discovered that are unable to edit pages on our site.  I added a page to the site and after that I am unable to save edits to HTML modules.  We did try changing the theme and container and are still having the same issue.  There have been no updates to the skin recently.  Any thoughts on what to try next?






    Tycho de Waard (SU)

    Veteran Member



    Posts:726
    Veteran Member




    10/9/2020 9:17 AM
      Is this as an admin? If you are logged in as an editor for instance, the permissions might prevent you from editing. Note that permission can be set on page level or on module level.
      Tjep's digital agencyRegards,
      Tycho de Waard

      Tjep's digital agency
      We just love DNN
      https://www.tjeps.com





      SSwisher

      New Around Here



      Posts:4
      New Around Here




      10/9/2020 10:50 AM

        Yes, I am logged in as a Super User.






        Joe Craig

        Veteran Member



        Posts:1236
        Veteran Member




        10/9/2020 10:57 AM
          Is this new behavior?
          Which version of DNN?
          Have you upgraded recently?
          If so, from which version?
          Which HTML Editor Provider are you using?
          Joe Craig
          DNN MVP
          Patapsco Research Group





          SSwisher

          New Around Here



          Posts:4
          New Around Here




          10/9/2020 11:14 AM

            It is a new behavior.

            We are using v. 09.01.01

            This site has not been upgraded recently.

            Not for sure about the HTML editor provider.  This is what it says in the site configuration:






            Joe Craig

            Veteran Member



            Posts:1236
            Veteran Member




            10/9/2020 11:40 AM
              If you look at Site Settings, More you should be able to see the HTML Editor Provider.

              As this is new behavior and you haven't done an upgrade, take a look at your browser's Console window to see if there are errors reported, especially javascript errors.
              Joe Craig
              DNN MVP
              Patapsco Research Group





              SSwisher

              New Around Here



              Posts:4
              New Around Here




              10/13/2020 2:36 PM

                The site uses CKEditor Provider Config Manager

                 

                You are not authorized to post a reply.

                These Forums are dedicated to the discussion of DNN Platform.

                For the benefit of the community and to protect the integrity of the ecosystem, please observe the following posting guidelines:

                1. If you have (suspected) security issues, please DO NOT post them in the forums but instead follow the official DNN security policy. 
                2. No Advertising. This includes the promotion of commercial and non-commercial products or services which are not directly related to DNN.
                3. No vendor trolling / poaching. If someone posts about a vendor issue, allow the vendor or other customers to respond. Any post that looks like trolling / poaching will be removed.
                4. Discussion or promotion of DNN Platform product releases under a different brand name are strictly prohibited.
                5. No Flaming or Trolling.
                6. No Profanity, Racism, or Prejudice.
                7. Site Moderators have the final word on approving / removing a thread or post or comment.
                8. English language posting only, please.

                Would you like to help us?

                Awesome! Simply post in the forums using the link below and we'll get you started.

                Get Involved