• Login
  • Register

DNN Forums

A community discussion page. We're starting from scratch, so...let's get the party started!

Export Site Fail

You are not authorized to post a reply.

New Member

New Member

    Export/Import EXCEPTION: The process cannot access the file 'C:\dnnme\App_Data\ExportImport\2020-10-22_05-38-41\export_themes.zip' because it is being used by another process.

    Have 2 servers in pair. On Site Import/Export scheduler task, tried with server 1, server 2, & both servers. None of them work.

    Veteran Member

    Veteran Member

      Have you tried restarting the application pool?

      Happy DNNing!

      Michael Tobisch

      dnnWerk Austria
      DNN Usergroup für den deutschsprachigen Raum
      DNN Connect

      Veteran Member

      Veteran Member

        From the report, it seems that you are working an a web farm environment, and that the (I assume it is) scheduled task is running on both servers, so each one is trying to create the same file. You don't want that task to run twice.

        It's been a while, but I think that you need to limit that scheduled task to one of the servers. You do this by going to the Persona Bar's Scheduler page, go to the Scheduler tab and edit the Site Import/Export task. There is an entry for Servers.

        I would also follow Michael's advice to restart the AppPool.  And, I'd also go and delete the failed export file.

        Joe Craig
        DNN MVP
        Patapsco Research Group

        New Member

        New Member

          Have tried updating the for Servers field on the Site Import/Export schedule task & restarted AppPool, it's not working :(

          Checke on ExportImportJobs table, there is only 1 Job.

          You are not authorized to post a reply.

          These Forums are dedicated to discussion of DNN Platform.

          For the benefit of the community and to protect the integrity of the ecosystem, please observe the following posting guidelines:

          1. No Advertising. This includes promotion of commercial and non-commercial products or services which are not directly related to DNN.
          2. No vendor trolling / poaching. If someone posts about a vendor issue, allow the vendor or other customers to respond. Any post that looks like trolling / poaching will be removed.
          3. Discussion or promotion of DNN Platform product releases under a different brand name are strictly prohibited.
          4. No Flaming or Trolling.
          5. No Profanity, Racism, or Prejudice.
          6. Site Moderators have the final word on approving / removing a thread or post or comment.
          7. English language posting only, please.

          Would you like to help us?

          Awesome! Simply post in the forums using the link below and we'll get you started.

          Get Involved