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Editor Error without an upgrade

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New Member


Posts:1
New Member

    Trying to edit a small box on my website, the editor keeps erroring out 

     

    <td nowrap="nowrap" onclick="flipFlop('3cab93ff-70a4-4eee-9407-c9cf9457c38e')">10/29/2020 2:28:45 PM&nbsp;&nbsp;&nbsp;General Exception&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<b>AssemblyVersion</b>: 5.2.0;&nbsp;<b>PortalID</b>: 0;&nbsp;<b>PortalName<</b><b>&nbsp;...</b></td>
    <td nowrap="nowrap" onclick="flipFlop('14c89c5b-a3d2-4e76-bff8-775398213459')">&nbsp;&nbsp;10/29/2020 2:28:42 PM&nbsp;&nbsp;&nbsp;General Exception&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<b>AssemblyVersion</b>: 5.2.0;&nbsp;<b>PortalID</b>: 0;&nbsp;<b>PortalName<</b><b>&nbsp;...</b></td>
    <td nowrap="nowrap" onclick="flipFlop('c5c5be1a-1f44-4d31-8819-ca9687e2c667')">&nbsp;&nbsp;10/29/2020 2:28:41 PM&nbsp;&nbsp;&nbsp;General Exception&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<b>AssemblyVersion</b>: 5.2.0;&nbsp;<b>PortalID</b>: 0;&nbsp;<b>PortalName<</b><b>&nbsp;...</b></td>
    <td nowrap="nowrap" onclick="flipFlop('ee8114ec-50a3-4804-bee0-0f6fbb838bea')">&nbsp;&nbsp;10/29/2020 2:21:27 PM&nbsp;&nbsp;&nbsp;Module Load Exception&nbsp;&nbsp;&nbsp;webmaster&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<b>ModuleId</b>: 485;&nbsp;<b>ModuleDefId</b>: 105;&nbsp;<b>FriendlyName&nbsp;...</b></td>
    <td nowrap="nowrap" onclick="flipFlop('4c4f1dd7-e595-4a6f-8c77-80ba35b2e0b1')">&nbsp;&nbsp;10/29/2020 2:11:43 PM&nbsp;&nbsp;&nbsp;Module Load Exception&nbsp;&nbsp;&nbsp;webmaster&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<b>ModuleId</b>: 452;&nbsp;<b>ModuleDefId</b>: 105;&nbsp;<b>FriendlyName&nbsp;...</b></td>
    <td nowrap="nowrap" onclick="flipFlop('d5f4e1b8-4e53-4194-bacd-f107e3e3cc07')">&nbsp;&nbsp;10/29/2020 2:09:34 PM&nbsp;&nbsp;&nbsp;Module Load Exception&nbsp;&nbsp;&nbsp;webmaster&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<b>ModuleId</b>: 485;&nbsp;<b>ModuleDefId</b>: 105;&nbsp;<b>FriendlyName&nbsp;...</b></td>
    <td nowrap="nowrap" onclick="flipFlop('3c2ca37d-2259-4804-8bd2-f8cb85863f17')">&nbsp;&nbsp;10/29/2020 2:06:42 PM&nbsp;&nbsp;&nbsp;Module Load Exception&nbsp;&nbsp;&nbsp;webmaster&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<b>ModuleId</b>: 452;&nbsp;<b>ModuleDefId</b>: 105;&nbsp;<b>FriendlyName&nbsp;...</b></td>

    Example Error

    ModuleId: 485
    ModuleDefId: 105
    FriendlyName:
    ModuleControlSource: DesktopModules/HTML/EditHTML.ascx
    AssemblyVersion: 5.2.0

    DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
    ExceptionGUID: 0eca6ea1-9abe-4f60-8b0f-fb5494c6e851
    InnerException: Deleted 0 files, however, some files are locked. Could not delete the following files: G:\PleskVhosts\XXXXXXX\httpdocs\go\Portals\_default\Cache\Modules\288\ACABA51644A302FBB325E30E7931BAF8.attrib.resources;G:\PleskVhosts\XXXXXXXX\httpdocs\go\Portals\_default\Cache\Modules\288\ACABA51644A302FBB325E30E7931BAF8.data.resources;
    FileName:
    FileLineNumber: 0
    FileColumnNumber: 0
    Method: DotNetNuke.Services.ModuleCache.FileProvider.Remove
    StackTrace:
    Message: DotNetNuke.Services.Exceptions.ModuleLoadException: Deleted 0 files, however, some files are locked. Could not delete the following files: G:\PleskVhosts\XXXXXXXXXX\httpdocs\go\Portals\_default\Cache\Modules\288\ACABA51644A302FBB325E30E7931BAF8.attrib.resources;G:\PleskVhosts\XXXXXXXXXXXXXXXXX\httpdocs\go\Portals\_default\Cache\Modules\288\ACABA51644A302FBB325E30E7931BAF8.data.resources; ---> System.IO.IOException: Deleted 0 files, however, some files are locked. Could not delete the following files: G:\PleskVhosts\XXXXXXXXXX\httpdocs\go\Portals\_default\Cache\Modules\288\ACABA51644A302FBB325E30E7931BAF8.attrib.resources;G:\PleskVhosts\XXXXXXXXXXXX\httpdocs\go\Portals\_default\Cache\Modules\288\ACABA51644A302FBB325E30E7931BAF8.data.resources; at DotNetNuke.Services.ModuleCache.FileProvider.Remove(Int32 tabModuleId) at DotNetNuke.Entities.Modules.ModuleController.SynchronizeModule(Int32 moduleID) at DotNetNuke.Modules.Html.HtmlTextController.UpdateHtmlText(HtmlTextInfo objHtmlText, Int32 MaximumVersionHistory) at DotNetNuke.Modules.Html.EditHtml.cmdSave_Click(Object sender, EventArgs e) --- End of inner exception stack trace ---



    Basic Member


    Posts:76
    Basic Member

      Hi Sam, since some files are locked, I recommend that you reset the folder permissions on the whole file structure to "manage" level permissions given to the app pool user. Then restart the app pool and try again. I also see some javascript in your markup. Depending on which html module and your settings, that might be stripped out once you get saving to work.
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