• Login
  • Register

DNN Forums

Ask questions about your website to get help learning DNN and help resolve issues.

Reset Passwords emails

You are not authorized to post a reply.

New Member

New Member

    All of my reset password emails are going to spam - anything I can do to fix that? 

    Veteran Member

    Veteran Member

      How are the emails being sent. Is there something in the mail headers that causes the emails to be treated as spam when they are received?

      If you send yourself a password reset message, does it go into your spam mailbox?  Can you find a reason?

      If you Google, you'll find some articles that might help you make email from your website look less spam-like than it might now.

      Joe Craig
      DNN MVP
      Patapsco Research Group

      New Member

      New Member

        Thank you for the reply, this is the message I get when I sent one to myself:

        Veteran Member

        Veteran Member

          you need to make sure, the SMTP Server you are using (specified in DNN server settings) is recognized as secure server by your receiving mail server and clients.
          You are not authorized to post a reply.

          These Forums are dedicated to discussion of DNN Platform.

          For the benefit of the community and to protect the integrity of the ecosystem, please observe the following posting guidelines:

          1. No Advertising. This includes promotion of commercial and non-commercial products or services which are not directly related to DNN.
          2. No vendor trolling / poaching. If someone posts about a vendor issue, allow the vendor or other customers to respond. Any post that looks like trolling / poaching will be removed.
          3. Discussion or promotion of DNN Platform product releases under a different brand name are strictly prohibited.
          4. No Flaming or Trolling.
          5. No Profanity, Racism, or Prejudice.
          6. Site Moderators have the final word on approving / removing a thread or post or comment.
          7. English language posting only, please.

          Would you like to help us?

          Awesome! Simply post in the forums using the link below and we'll get you started.

          Get Involved