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Reset Passwords emails

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New Around Here





    All of my reset password emails are going to spam - anything I can do to fix that? 






    Veteran Member





      How are the emails being sent. Is there something in the mail headers that causes the emails to be treated as spam when they are received?

      If you send yourself a password reset message, does it go into your spam mailbox?  Can you find a reason?

      If you Google, you'll find some articles that might help you make email from your website look less spam-like than it might now.

      Joe Craig
      DNN MVP
      Patapsco Research Group





      New Around Here





        Thank you for the reply, this is the message I get when I sent one to myself:






        Veteran Member





          you need to make sure, the SMTP Server you are using (specified in DNN server settings) is recognized as secure server by your receiving mail server and clients.
          You are not authorized to post a reply.

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