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Creating new site in version 9.4.4

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New Member


Posts:2
New Member

    Hello all,

    I was wondering if someone could please advise me on how to rectify this.

    Having upgraded my DNN site from 7.3.4 to 9.4.4, I have come across an issue when attempting to export an existing site. It remains in submitted status.

    The path I took to get to that stage was Settings> Import/Export 

      From there I would choose the site to export, click on the export button, give descriptions, and click on the 'Begin Export'  button.

    But it remains submitted without change.

    I have tried the following advice from dnnsupport,

    https://dnnsupport.dnnsoftware.com/hc/en-us/articles/360009692674-Import-Export-Task-Is-Stuck-in-Submitted-Status 

    But it doesn't help that when I go to Servers > Server Settings, the 'Web Server' tab is missing. Nonetheless, I tried to first halt the scheduler, clear the cache, restart the application and restart the export, as per advice. It still remained in submitted status.

    The site is hosted on Azure App service. 

    My objective is to create a new site based on an already existing one. I was hoping that by exporting contents from an existing site, I could then import them from the new one.

    Regards and many thanks,

    Roy



    Veteran Member


    Posts:269
    Veteran Member

      first I suggest upgrading to DNN latest version (9.9.1 atm).
      second, if you want to clone a site, simples option is cloning database and file system and adjusting web.config and portalAlias table in the database.


      New Member


      Posts:2
      New Member

        Thanks very much. I will try that.

        Regards,

        Roy

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