• Login
  • Register

DNN Forums

Ask questions about your website to get help learning DNN and help resolve issues.

Creating new site in version 9.4.4

You are not authorized to post a reply.
Sort:


New Member


Posts:4
New Member

    Hello all,

    I was wondering if someone could please advise me on how to rectify this.

    Having upgraded my DNN site from 7.3.4 to 9.4.4, I have come across an issue when attempting to export an existing site. It remains in submitted status.

    The path I took to get to that stage was Settings> Import/Export 

      From there I would choose the site to export, click on the export button, give descriptions, and click on the 'Begin Export'  button.

    But it remains submitted without change.

    I have tried the following advice from dnnsupport,

    https://dnnsupport.dnnsoftware.com/hc/en-us/articles/360009692674-Import-Export-Task-Is-Stuck-in-Submitted-Status 

    But it doesn't help that when I go to Servers > Server Settings, the 'Web Server' tab is missing. Nonetheless, I tried to first halt the scheduler, clear the cache, restart the application and restart the export, as per advice. It still remained in submitted status.

    The site is hosted on Azure App service. 

    My objective is to create a new site based on an already existing one. I was hoping that by exporting contents from an existing site, I could then import them from the new one.

    Regards and many thanks,

    Roy



    Veteran Member


    Posts:335
    Veteran Member

      first I suggest upgrading to DNN latest version (9.9.1 atm).
      second, if you want to clone a site, simples option is cloning database and file system and adjusting web.config and portalAlias table in the database.


      New Member


      Posts:4
      New Member

        Thanks very much. I will try that.

        Regards,

        Roy



        New Member


        Posts:4
        New Member

          Hi Sebastian,

          Thank you for your earlier suggestion.

          I have upgraded to 9.9.1 and have tried the following :

          In Manage -> SItes, I added a new site with blank website as the Site Template.

          Then I proceed to export from a site. It is still in submitted status.

          I have tried the following link to resolve it, but it is still in 'submitted status'

          https://dnnsupport.dnnsoftware.com/hc/en-us/articles/360009692674-Import-Export-Task-Is-Stuck-in-Submitted-Status

          So my question is, how else could I copy the same set of page templates from one site to another.

          Would that be located in the Portals/ directory or would I have to modify the database?

           

          Thanks very much.

           

          Regards,

          Roy

           

           

           



          Veteran Member


          Posts:1045
          Veteran Member

            Your problem is likely that the scheduled task that does the export is not running. Make sure that the Scheduler is running (from Settings, Scheduler).

            However, I have not been particularly successful with this approach. Instead, go to Manage, Sites and then mouse over the site that you want to copy. Select the Export Template icon. Export the template and be sure to include content.

            This will create a site template (two files: the template and a resources file). These are created in the /portals/_default directory. You use them with Manage, Sites and Add New Site. As you fill out the form to create the new site, you will have an opportunity to select the template to use. Choose the one that you have created.

            The two template files can be moved to /portals/_default in another DNN installation to create the new site there.

            Is this is a relatively simple thing, Sebastian's suggestion to clone the existing installation and delete unwanted portals from it is also a very viable way to go.

            (In my case, I am working with a DNN installation that includes multiple sites with one for each franchisee in an organization. We create the site template and then it is easy to create sites matching the template when new franchisee are brought on board.)
            Joe Craig
            DNN MVP
            Patapsco Research Group


            New Member


            Posts:4
            New Member

              Thanks very much, Joe.

              That worked well for me. The problem I had much earlier was using another template to create a new site, but I suspect since it was created in a much older version of DNN, it failed. By exporting a new template in this latest version and using it as a template for the new site, worked.

              Thanks again,

              Roy

              You are not authorized to post a reply.

              These Forums are dedicated to discussion of DNN Platform.

              For the benefit of the community and to protect the integrity of the ecosystem, please observe the following posting guidelines:

              1. No Advertising. This includes promotion of commercial and non-commercial products or services which are not directly related to DNN.
              2. No vendor trolling / poaching. If someone posts about a vendor issue, allow the vendor or other customers to respond. Any post that looks like trolling / poaching will be removed.
              3. Discussion or promotion of DNN Platform product releases under a different brand name are strictly prohibited.
              4. No Flaming or Trolling.
              5. No Profanity, Racism, or Prejudice.
              6. Site Moderators have the final word on approving / removing a thread or post or comment.
              7. English language posting only, please.

              Would you like to help us?

              Awesome! Simply post in the forums using the link below and we'll get you started.

              Get Involved