• Login
  • Register

DNN Forums

Ask questions about your website to get help learning DNN and help resolve issues.

Page layout reverts on its own.

You are not authorized to post a reply.
Sort:


New Member


Posts:28
New Member

    We are facing this issue in production enviroment only, while the page is in edit mode it reverts back to it's default settings, page layout as well as modules added do not show up. But once out of edit mode both new layout and modules show up.

    i have checked error logs and no errors were recorded under there.

    Any suggestions?



    Basic Member


    Posts:55
    Basic Member

      Which DNN version?
      Maybe something to do with cache configuration? Be sure of disabling it for authenticated users.


      New Member


      Posts:28
      New Member

        We are using DNN version 9.3.1 9.3.1

        Also, it is not feasible to disable cache for all auth users, is there any alternate solution?

        Thanks in advance!



        Advanced Member


        Posts:246
        Advanced Member

          unfortunately, you may solve caching issues only by disabling caching.


          Veteran Member


          Posts:814
          Veteran Member

            That is really weird. Do you know if it's DNN cache or browser cache?
            (try clearing the browser cache when you see the issue and see if it goes away)



            New Member


            Posts:28
            New Member

              It's definitely not browser cache. I checked.

              Could this be an issue if multiple admin accounts are logged in at the same time and making chnages to pages..?



              Advanced Member


              Posts:246
              Advanced Member

                usually editing page content should not affect page settings and permissions.


                Veteran Member


                Posts:338
                Veteran Member

                  In general, caching by DNN is only something that impacts those who can edit the website. When in edit mode (clicking the pencil icon in DNN 9.xx+) will show you the page in question without cache. When not in edit mode, you'll often see the page how others will see it, but there are many things that could impact that - namely the extensions in use on that specific page.

                  Beyond that, browser cache can be a problem (but you say you checked that), as well as caching that may be done by your CDN (if you're using one). If you are using a CDN, try adjusting the cache settings there too.
                  Will Strohl

                  Upendo Ventures DNN experts since 2003
                  Official provider of the DNN-based E-Commerce w/ Hotcakes Commerce Cloud and SLA support
                  You are not authorized to post a reply.

                  These Forums are dedicated to discussion of DNN Platform.

                  For the benefit of the community and to protect the integrity of the ecosystem, please observe the following posting guidelines:

                  1. No Advertising. This includes promotion of commercial and non-commercial products or services which are not directly related to DNN.
                  2. No vendor trolling / poaching. If someone posts about a vendor issue, allow the vendor or other customers to respond. Any post that looks like trolling / poaching will be removed.
                  3. Discussion or promotion of DNN Platform product releases under a different brand name are strictly prohibited.
                  4. No Flaming or Trolling.
                  5. No Profanity, Racism, or Prejudice.
                  6. Site Moderators have the final word on approving / removing a thread or post or comment.
                  7. English language posting only, please.

                  Would you like to help us?

                  Awesome! Simply post in the forums using the link below and we'll get you started.

                  Get Involved