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Error when searching for user

Forums > Administration and Configuration
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BenjiBurn

New Around Here



Posts:2
New Around Here




8/18/2021 3:11 AM

    Hello all !

    I'm new in the community but I've been using DNN since 4 years in my organisation.
    Recently, I'm facing a bug that I'm not able to resolve alone. That's why I'm asking the community for help!

    When I'm logged with the superuser account with all admin rights, and I want to search a specific user in the Users list, I'm facing a bug telling me : Index was outside the bounds of the array.
    Do you know how to fix this bug?

    Thanks!

    Best regards

    Ben






    Tycho de Waard (SU)

    Veteran Member



    Posts:726
    Veteran Member




    8/18/2021 3:17 AM
      Guess this is an older kind of DNN?
      Last time I encountered that was on a 804 install (https://dnncommunity.org/forums/aft/245)

      In 2008 it was suggested "The annoying 'Index was outside of the bounds of the array' is probably caused by optimizations issues on the side of IIS and SQL server."
      https://www.dnnsoftware.c...-bounds-of-the-array
      Tjep's digital agencyRegards,
      Tycho de Waard

      Tjep's digital agency
      We just love DNN
      https://www.tjeps.com





      BenjiBurn

      New Around Here



      Posts:2
      New Around Here




      9/1/2021 3:02 AM

        Hi,

        Thanks for your anwser and sorry for the delay. We are using the version 9.1.1
        Our DNN is regulary down and we reset IIS each week at least. The issue is still here
        Any other ideas?






        Sebastian Leupold

        Veteran Member



        Posts:539
        Veteran Member




        9/1/2021 7:15 PM
          I strongly suggest upgrading to current version of DNN Platform (9.10.x), which should solve most of your issues.
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