• Login
  • Register

DNN Forums

Ask questions about your website to get help learning DNN and help resolve issues.

Admin has no permission to see Assets

You are not authorized to post a reply.
Sort:


New Member


Posts:23
New Member

    I am a super user. (actually, I should say that more often) 
    Problem: I created an admin user to verify a new live user would not see certain items since admins differ slightly from 7 to 9 just a smidge. But my test admin cannot access the Assets manager. 

    User does not have permission to view folderMy test admin user can load via CK Editor, but the items are only available under User. Which if my live user were only loading images on a page might be ok, but this live user needs to load .HTML files - because otherwise, he's a content manager. 

    So how do I "fix permissions" on Assets. There appears to be nothing awry when I'm logged in a super user. I've tried multiple browsers so it's not that, as far as I can tell. No, I'm not trying IE you can't make me. Folders are all standard. I'm thinking this might be a table issue, but not really sure how to investigate that further.

    Perhaps unrelated (but something else I have to investigate) the Account Login module is not available to add to a page. But unless that's related to the Asset Manager can be disregarded here as I should make a separate forum post or DNN Support ticket. 

    thanks !



    Veteran Member


    Posts:434
    Veteran Member

      right click the folder, select permissions (or properties > permissions, depending on the DNN version, you are using.


      New Member


      Posts:23
      New Member

        9.6.1 so I clicked the pencil instead of right-click.

        Edit to add: my admin user can't see anything at all in Assets. This is not specific to a folder. I click Assets, Persona Bar opens, and then I see that error before any folders appear.

        folder view of permissions



        Veteran Member


        Posts:434
        Veteran Member

          are you using DNN Platform or Evoq?


          New Member


          Posts:23
          New Member

            Evoq



            Veteran Member


            Posts:434
            Veteran Member

              Evoq uses its own module for ressource management - i.e. you should contact DNN Corp. for support
              You are not authorized to post a reply.

              These Forums are dedicated to discussion of DNN Platform.

              For the benefit of the community and to protect the integrity of the ecosystem, please observe the following posting guidelines:

              1. No Advertising. This includes promotion of commercial and non-commercial products or services which are not directly related to DNN.
              2. No vendor trolling / poaching. If someone posts about a vendor issue, allow the vendor or other customers to respond. Any post that looks like trolling / poaching will be removed.
              3. Discussion or promotion of DNN Platform product releases under a different brand name are strictly prohibited.
              4. No Flaming or Trolling.
              5. No Profanity, Racism, or Prejudice.
              6. Site Moderators have the final word on approving / removing a thread or post or comment.
              7. English language posting only, please.

              Would you like to help us?

              Awesome! Simply post in the forums using the link below and we'll get you started.

              Get Involved