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Install custom module on dnn 9.3.2

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New Member


Posts:7
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    Any ideas where to dig from when every extension install is ending to this:

    An unknown error has occurred. Please check your installation zip file and try again.
    Common issues with bad installation files:

    • Zip file size is too large, check your IIS settings for max upload file size.
    • Missing resources in the zip file.
    • Invalid files in the package.
    • File extension is not .zip.
    • Check that you are logged in.

    I have installed this module on my local environment it works perfectly but when I try to install that on some dev environments I have face this issue both local and dev environments in the same DNN version (v. 09.03.02 (24)

    )

     



    Veteran Member


    Posts:648
    Veteran Member

      Please check if the application pool user has the necessary permissions in the file system (Modify) and the database (dbo for the time of installing).

      Happy DNNing!
      Michael

      Michael Tobisch
      DNN★MVP

      dnnWerk Austria
      DNN Connect


      New Member


      Posts:7
      New Member

        I'm a bit new to dnn can you please tell me how to check current users have enough permission to do this



        Veteran Member


        Posts:476
        Veteran Member

          Check if DNN has not set the upload size too tight

          Persona bar - Settings - Security - More - More security settings - Max Upload Size (MB)

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          New Member


          Posts:7
          New Member

            Its 1513 MB but my module is less than it 



            Veteran Member


            Posts:648
            Veteran Member

              Posted By Ravindu on 14 Oct 2021 06:11 AM

              I'm a bit new to dnn can you please tell me how to check current users have enough permission to do this

              In IIS manager, right click the website and go to Manage Website > Advanced Settings... In the first line you see the name of the application pool, eg. DnnAppPool. Double click "Authentication" in the website settings and make sure that for "Anonymous Authentication" the option "Application pool identity" is selected (when you click on Edit on the right side).

              The (in Windows Explorer) go to the root of your website, right click the root folder in your file system and go to the Security tab. Check if the name of your application pool is there and has modify permissions. If it is not there, add it (the name to add is "IIS AppPool\name_of_the_apppool", in the above example "IIS AppPool\DnnAppPool"), and assign these permissions. Make sure the permissions are inherited throughout the whole sub tree. Stopping the app pool in IIS manager could help if you run into errors doing that.

              In SQL Server, check if you have a login (in SSMS under Security > Logins) with this name (IIS AppPool\...) when you use integrated security, or the username you find in the connection string of your web.config file, and that this login is in the db_owner role for the database (at least during installation). For better security of your SQL Server, you should read Secure your DNN Database by some simple steps (dnncommunity.org).

              Happy DNNing!
              Michael

               

               

              Michael Tobisch
              DNN★MVP

              dnnWerk Austria
              DNN Connect


              New Member


              Posts:7
              New Member

                Still no luck on this i had check all the permission are there



                Veteran Member


                Posts:648
                Veteran Member

                  Any errors in the (DNN-)event log and/or log4net files (normally in /Portals/_default/logs)?

                  Happy DNNing!
                  Michael

                  Michael Tobisch
                  DNN★MVP

                  dnnWerk Austria
                  DNN Connect


                  New Member


                  Posts:7
                  New Member

                    No any errors 



                    Veteran Member


                    Posts:648
                    Veteran Member

                      Maybe any dependencies in the module manifest that don't meet your installation? I'm running out of ideas...

                      Happy DNNing!
                      Michael

                      Michael Tobisch
                      DNN★MVP

                      dnnWerk Austria
                      DNN Connect
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