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DNN 9 HTML editor not working

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New Around Here





    I have DNN 9.10 for our company website. The HTML editor in the HTML module is not opening. The Popup is opening and it has only "Custom Editor Options" link. When I open it, the editor options are opening. But the editor is not displaying at all. I can switch to "Basic text box" mode. But it is not easy forHTML content editing. Why is this not working? Please, advise.






    Veteran Member





      are there any JS error listed in the debug console of your browser?





      Advanced Member





        is it a clean install or is it an ungraded DNN instance?

        Did you try a different browser?





        New Around Here





          Upgraded instance






          New Around Here





            Where can I check if there are those debugs?






            Veteran Member





              The debug console is a part of the developer tools in your browser. Normally you get it when pressing [F12].

              Happy DNNing!
              Michael

              Michael Tobisch
              DNN★MVP

              dnnWerk Austria
              DNN Connect





              New Around Here





                It appears this in the console:

                * Failed to load resource: the server responded with a status of 404 (Not Found)
                ckeditor.js:27

                * Uncaught Error: [CKEDITOR.resourceManager.load] Resource name "newsarticleslinks" was not found at "http://www.mywebsite.com/...gin.js?t=KA9B".
                    at CKEDITOR.resourceManager.<anonymous> (ckeditor.js:271:33)
                    at z (ckeditor.js:266:193)
                    at Array.w (ckeditor.js:266:336)
                    at A (ckeditor.js:266:420)
                    at HTMLScriptElement.F.CKEDITOR.env.ie.e.$.onerror (ckeditor.js:267:429)

                * DevTools failed to load source map: Could not load content for http://mywebsite.com/Port...otstrap.min.css.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE






                New Around Here





                  Any ideas please?






                  Advanced Member





                    Do you get this error on all pages?

                    Looks like a conflict with the theme (skinobject) a module on the page or a script in the header





                    Advanced Member





                      Maybe you can try upgrading to 9.10.2.. to be sure it has the right ckeditor files...
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