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Willem

Advanced Member



Posts:159
Advanced Member




5/24/2022 4:31 AM

    When in admin mode we get the error message: There was een error retrieving your content. Please check your internet connection.
    It is a clean install of DNN 9.10.2 and there's nothing wrong with the internet connection.

    The message shows up when opening the persona bar.... so it looks like the error is caused bij (slow) loading of the persona bar.

    It's not a error message you like to show to you customer (content manager) They think there's something wrong with the performance of the website, the internet conenction or the server.

    Is there fix or can you disable this error message?

     

     

     






    Willem

    Advanced Member



    Posts:159
    Advanced Member




    5/24/2022 6:42 AM
      To be more specific you get this error when you go to "Site Settings" - "Site Behavior" - "Default Pages"





      Michael Tobisch

      Veteran Member



      Posts:1124
      Veteran Member




      5/24/2022 6:49 AM

        Do you get any Javascript Errors in the dev tools console? I have seen this error because a link to a CDN was blocked (by a proxy)...

        Happy DNNing!
        Michael

        Michael Tobisch
        DNN★MVP

        dnnWerk Austria
        DNN Connect





        Willem

        Advanced Member



        Posts:159
        Advanced Member




        5/24/2022 8:05 AM
          I see this error in the console:

          DesktopModules/admin/Dnn.PersonaBar/scripts/src/reducers.ts

          Uncaught TypeError: c is not a function
          at u (reducers.ts:107:2)
          at v (reducers.ts:107:2)
          at exports.unstable_runWithPriority (reducers.ts:107:2)
          at cg (reducers.ts:107:2)
          at Jj (reducers.ts:107:2)
          at yj (reducers.ts:107:2)
          at Ig (reducers.ts:107:2)
          at bk (reducers.ts:107:2)
          at reducers.ts:107:2
          at Nj (reducers.ts:107:2)





          Michael Tobisch

          Veteran Member



          Posts:1124
          Veteran Member




          5/24/2022 9:28 AM

            I don't find this in a fresh DNN 9.10.2 installation (DesktopModules/admin/Dnn.PersonaBar/scripts/src/reducers.ts does not exist here...).

            Did you install any 3rd party PersonaBar extension?

            Happy DNNing!
            Michael

            Michael Tobisch
            DNN★MVP

            dnnWerk Austria
            DNN Connect
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