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Upgrade from DNN 9.1.1 to 9.10.2 host user issue

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New Member


Posts:8
New Member

    After upgrading from 9.1.1 to 9.10.2, the website is up and running with the anonymous users and with all other users except the host one!

    Once the host user logs into the website, an exception gets logged into the log file and the website stop working! it seems to be an issue with the PersonaBar skins

    Here is the error log

    2022-06-19 17:27:10,813 [DESKTOP-0M5VG0L][Thread:16][FATAL] DotNetNuke.Framework.PageBase - An error has occurred while loading page.
    System.NullReferenceException: Object reference not set to an instance of an object.
       at DotNetNuke.Web.Client.ClientResourceManagement.ClientResourceManager.RegisterStyleSheet(Page page, String filePath, Int32 priority, String provider, String name, String version)
       at DotNetNuke.Web.Client.ClientResourceManagement.ClientResourceManager.RegisterStyleSheet(Page page, String filePath, Int32 priority, String provider)
       at Evoq.PersonaBar.UI.Controllers.EvoqPersonaBarContainer.Initialize(UserControl personaBarControl)
       at Dnn.PersonaBar.UI.UserControls.PersonaBarContainer.OnInit(EventArgs e)
       at System.Web.UI.Control.InitRecursive(Control namingContainer)
       at System.Web.UI.Control.AddedControl(Control control, Int32 index)
       at DotNetNuke.UI.Skins.Skin.InjectControlPanel()
       at DotNetNuke.UI.Skins.Skin.OnInit(EventArgs e)
       at System.Web.UI.Control.InitRecursive(Control namingContainer)
       at System.Web.UI.Control.AddedControl(Control control, Int32 index)
       at DotNetNuke.Framework.DefaultPage.OnInit(EventArgs e) in D:\projects\Dnn\Dnn.Platform\Website\Default.aspx.cs:line 687
       at System.Web.UI.Control.InitRecursive(Control namingContainer)
       at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

     

    Did anyone face an issue like this before?



    Veteran Member


    Posts:784
    Veteran Member

      Did you upgrade directy or follow the suggested upgrade path?

      Did you try to register a new user? If that works you may try to set the column IsSuperUser in the user's table to 1 for that user. Recycle the application pool after you have done this. If you login with this this account you should have a new host account and can disable the old one.

      Happy DNNing!
      Michael

      Michael Tobisch
      DNN★MVP

      dnnWerk Austria
      DNN Connect


      New Member


      Posts:8
      New Member

        Yes, I upgraded from 9.1.1 to 9.10.2 directly.

        I marked an existing user as a super user and also, tried to register a new one and marked it as a super user but I faced the same issue in all cases!

        I will try to follow the suggested upgrade path that you sent above...



        Veteran Member


        Posts:784
        Veteran Member

          You should also follow the instructions given here: DNN Platform Upgrades. Best way to do it is using a testing environment, test everything after each step. If something goes wrong find out which extension (module / skin / etc.) does not work and try to get an upgrade for the extension as well. When everything works, make a backup and go to the next step etc. etc. - until you reach the most current version of DNN.

          Happy DNNing!
          Michael

          Michael Tobisch
          DNN★MVP

          dnnWerk Austria
          DNN Connect


          New Member


          Posts:11
          New Member

            You need to revert the updates and upgrade 9.1 to 9.3 and then onward from 9.3 to 9.10 

            I hope it will work

            3ART TechnologiesRegards,
            3ART Technologies Expert

            3ART Technologies
            Experts in Analysis, Design & Development for DNN and SharePoint Solution
            https://www.3art.tech/


            New Member


            Posts:8
            New Member

              Posted By Michael Tobisch on 21 Jun 2022 07:22 AM

              You should also follow the instructions given here: DNN Platform Upgrades. Best way to do it is using a testing environment, test everything after each step. If something goes wrong find out which extension (module / skin / etc.) does not work and try to get an upgrade for the extension as well. When everything works, make a backup and go to the next step etc. etc. - until you reach the most current version of DNN.

              Happy DNNing!
              Michael

               

              Okay, will follow them and hope the upgrade goes smoothly

              Thanks Michael, appreciated!

               



              New Member


              Posts:8
              New Member

                Posted By 3ART Technologies Company on 21 Jun 2022 09:08 AM

                You need to revert the updates and upgrade 9.1 to 9.3 and then onward from 9.3 to 9.10 

                I hope it will work

                 

                Yeah, will try this path. Thanks!

                 

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