Posted By H. Hugh-Jones on 10/11/2022 7:32 AM
Hi Mariette and Will, thanks for the suggestions! The content is published. We can see the new content when we access the site through its IP address. (ie both in edit mode and outside edit mode there). The problem is when the site is accessed through its public-facing domain name: HTML module content in edit mode doesn’t match what is outside of edit mode there.
I’d like to update our sitewide cache settings to see if that will help shake things loose on the domain side. I’ve located this article from Mitch Sellers: https://cdn.iowacomputergurus.com/white-papers/dnn-platform-simple-web-farm-overview-202007.pdf
Are there any other cache-related documents specifically for Platform that might help?
Oh.... Then do you have a CDN or firewall (WAF) in front of your website? It sounds like either one of those or your web browser might have cached the content. You'll want to clear cache at each level.
The DNN cache usually organically refreshes somewhat regularly, so if the DNN cache was the issue, then it should have seemingly gone away in a day or so. However, clearing the cache can be tried. A reference link to do this is below.