Friends, is anyone aware of a module through which users/departments can submit work requests? Our Graphics Dept. does work for other departments and we'd like a module to provide request creation, assignment, and tracking.
It is for an internal audience of a non-profit and chargeback funcationality is not needed.
Thank you.
You actually have a lot of options for this, beyond building something custom.
First, you can use a structured content solution like OpenContent or 2sxc to "build" it using their UI (or code too for advanced stuff).
If you want something that can mostly work out of the box, then I'd suggest using a "help desk" kind of module, like Live HelpDesk or my Help Desk. (I didn't know about the latter one until today, from this forum post.)
Much appreciated, Will. We use Live Helpdesk and I considered it. It's not particularly great at handling custom fields, which is mostly what we will have. I'll check into your other suggestions. Again, thanks.
John
I'm always happy to help! :)
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