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All extension installs on DNN. 9.1.1 fail

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New Around Here





    All my extension installs on DNN 9.1.1 are failing with the folllowing message:

    --------------------------------------------------------------------

    Zip File Upload Failed

    An unknown error has occured. Please check your installation zip file and try again. 
    Common issues with bad installation files:

    • Zip file size is too large, check your IIS settings for max upload file size.
    • Missing resources in the zip file.
    • Invalid files in the package.
    • File extension is not .zip.
    • Check that you are logged in.

    -----------------------------------------------------------------------------------------------------------

    I am also getting the following exception messages in the admin logs:

    -----------------------------------------------------------------------------------------------------------

    AbsoluteURL:/API/PersonaBar/Extensions/ParsePackage

    DefaultDataProvider:DotNetNuke.Data.SqlDataProvider, DotNetNuke

    ExceptionGUID:f1d91a3f-218a-4ebf-bc97-54b3f680209a

    AssemblyVersion:

    PortalId:-1

    UserId:-1

    TabId:-1

    RawUrl:

    Referrer:

    UserAgent:

    ExceptionHash:IV0L+2O4hkAIAHp5d80FsQGcsPs=

    Message:The operation was canceled.

    StackTrace:

    at System.Threading.CancellationToken.ThrowOperationCanceledException() at System.Web.Http.Filters.ActionFilterAttribute.d__5.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Web.Http.Filters.ActionFilterAttribute.d__0.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Web.Http.Controllers.ActionFilterResult.d__2.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Web.Http.Filters.AuthorizationFilterAttribute.d__2.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Web.Http.Filters.AuthorizationFilterAttribute.d__2.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Web.Http.Filters.AuthorizationFilterAttribute.d__2.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Web.Http.Controllers.ExceptionFilterResult.d__0.MoveNext()

    InnerStackTrace:

    
     

     

    Source:mscorlib

    FileName:

    FileLineNumber:0

    FileColumnNumber:0

    Method:

    Server Name: W26

    ------------------------------------------------------------------------------------------------------------------






    Veteran Member





      did you unblock the install/upgrade zip file (in file properties, first tab near the bottom) prior to unzipping the files contained?





      New Around Here





        Are you referring to the install files for DNN or the extensions? The install files for DNN were provided by the web hosting company. I have installed extensions successfully in the past with this DNN installation.






        Veteran Member





          there might also be a permission issue - the Windows user for the ASP.Net process (as configured in advanced settings of the Application Pool) needs write permission to the DNN website folder and all subfolders.





          New Around Here





            Could you please explain how I would go about updating the permissions in a shared web hosting environment?

            I'm not convinced it is a permisssions issue though. I have installed extensions successfully before on this installation of DNN.






            New Around Here





              I have just installed an extension successfully. One that doesn't take very long to install.Those that take longer are still failing. I wonder if this has anything to do with the maxRequestLength setting in the web.config I currently have mine set as folllows:

              httpRuntime shutdownTimeout="120" executionTimeout="1200" useFullyQualifiedRedirectUrl="true" maxRequestLength="29296000" requestLengthDiskThreshold="81920" maxUrlLength="2048" requestPathInvalidCharacters="<,>,*,%,:,\,?" enableVersionHeader="false" requestValidationMode="2.0" fcnMode="Single" 

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