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Changes to SMTP service since 9.11.00

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Basic Member


Posts:48
Basic Member

    I noticed recently that all the sites I have upgraded to the latest version suffer from the same problem.

    I send out emails from forms and since the upgrade that has become a problem with me getting the following errors reported:

    Mailbox unavailable. The server response was: 5.7.1 <[email protected]>... we do not relay

    I have removed the full email address.

    I have changed nothing since the upgrade; I am using the same SMTP server at dnn4less with the host email, and the same SMTP username. They then changed the password and it did then work but not the following day.

    Is something resetting the SMTP server password?

    "Baffled of Malvern"



    Veteran Member


    Posts:461
    Veteran Member

      There is nothing that comes with DNN that would change the SMTP password for any reason. If it's changing then, either there is something added to DNN that is doing it, or that is happening outside of DNN somewhere.

      After reading this and the other post you updated today, I'm starting to wonder what is in your DNN instance... These are not normal issues.
      Will Strohl

      Upendo Ventures DNN experts since 2003
      Official provider of the DNN-based E-Commerce w/ Hotcakes Commerce Cloud and SLA support
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