DNN Forums

Ask questions about your website to get help learning DNN and help resolve issues.
Prev
Next

Most Extension installs fail on DNN 9.4

Forums > Modules and Other Extensions
Sort:
You are not authorized to post a reply.





IbrahimK

New Around Here



Posts:10
New Around Here




10/9/2019 5:43 PM

    I am unable to install some extensions on DNN 9.4. I am getting the following message:

    Zip File Upload Failed

    An unknown error has occured. Please check your installation zip file and try again. 
    Common issues with bad installation files:

    • Zip file size is too large, check your IIS settings for max upload file size.
    • Missing resources in the zip file.
    • Invalid files in the package.
    • File extension is not .zip.
    • Check that you are logged in

    -----------------------------------------------

    The following message is being shown in the Admin Logs:

    -----------------------------------------------

    AbsoluteURL:/API/PersonaBar/Extensions/ParsePackage

    DefaultDataProvider:DotNetNuke.Data.SqlDataProvider, DotNetNuke

    ExceptionGUID:408947ca-73a8-4c35-b37a-2fc35379acfe

    AssemblyVersion:

    PortalId:-1

    UserId:-1

    TabId:-1

    RawUrl:

    Referrer:

    UserAgent:

    ExceptionHash:bzFFur7Z3Wwo3q7sDV87ASSNi6g=

    Message:The operation was canceled.

    StackTrace:

    at System.Threading.CancellationToken.ThrowOperationCanceledException() at System.Web.Http.Filters.ActionFilterAttribute.d__5.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Web.Http.Filters.ActionFilterAttribute.d__0.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Web.Http.Controllers.ActionFilterResult.d__2.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Web.Http.Filters.AuthorizationFilterAttribute.d__2.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Web.Http.Filters.AuthorizationFilterAttribute.d__2.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Web.Http.Filters.AuthorizationFilterAttribute.d__2.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Web.Http.Filters.AuthorizationFilterAttribute.d__2.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Web.Http.Filters.AuthorizationFilterAttribute.d__2.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Web.Http.Controllers.ExceptionFilterResult.d__0.MoveNext()

    InnerMessage:

    InnerStackTrace:

    Source:mscorlib

    FileName:

    FileLineNumber:0

    FileColumnNumber:0

    Method:

    Server Name: W26

    -----------------------------------------------------

    The extensions are installing fine on a local installation of DNN 9.4 but they are not installing on my live site running DNN. 9.4.






    Sebastian Leupold

    Veteran Member



    Posts:539
    Veteran Member




    10/16/2019 6:07 AM
      did you check package size supported?





      Sebastian Leupold

      Veteran Member



      Posts:539
      Veteran Member




      10/16/2019 6:08 AM
        PS: also make sure, the server is running proper .Net version!





        IbrahimK

        New Around Here



        Posts:10
        New Around Here




        10/23/2019 1:10 PM
          did you check package size supported?

          I'm not sure what you mean by this. Where do I check this?
          You are not authorized to post a reply.

          These Forums are dedicated to the discussion of DNN Platform.

          For the benefit of the community and to protect the integrity of the ecosystem, please observe the following posting guidelines:

          1. If you have (suspected) security issues, please DO NOT post them in the forums but instead follow the official DNN security policy. 
          2. No Advertising. This includes the promotion of commercial and non-commercial products or services which are not directly related to DNN.
          3. No vendor trolling / poaching. If someone posts about a vendor issue, allow the vendor or other customers to respond. Any post that looks like trolling / poaching will be removed.
          4. Discussion or promotion of DNN Platform product releases under a different brand name are strictly prohibited.
          5. No Flaming or Trolling.
          6. No Profanity, Racism, or Prejudice.
          7. Site Moderators have the final word on approving / removing a thread or post or comment.
          8. English language posting only, please.

          Would you like to help us?

          Awesome! Simply post in the forums using the link below and we'll get you started.

          Get Involved