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Error while installing DNN Platform

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FCS

New Around Here

Posts:6

3/28/2023 7:27 AM

Hi,

While trying to installing DNN Platform (/Website/install/installwizard.aspx), I faced below error:

If any one faced this issue pleaes share the solution.

Michael Tobisch

Veteran Member

Posts:976

3/28/2023 8:47 AM

Did you try a fresh install and used an upgrade package by mistake? Also make sure that the connection to your SQL Server is not blocked by a firewall, the application pool identity account has modify permissions in the whole tree and db_owner access in the database (this one at least during the installation).

Happy DNNing!
Michael

Happy DNNing!
Michael

Michael Tobisch
DNN★MVP

FCS

New Around Here

Posts:6

3/29/2023 3:13 AM

Thanks for your reply.

No, this is just a fresh install, and still not configured, once I open installwizard.aspx page this error appear to me.

Timo Breumelhof (40F)

Veteran Member

Posts:1023
Veteran Member

3/30/2023 2:40 AM

TBH I have never seen that error before, nor myself or in the forums.

What version of DNN are you installing?
In what kind of an environment? (os version sql version etc)

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FCS

New Around Here

Posts:6

3/30/2023 3:19 AM

Thanks for you.

DNN Platform Version: 9.11.0

OS: Windows 10

SQL Server: 2019 (15.0.2080.9)

Michael Tobisch

Veteran Member

Posts:976

3/30/2023 4:42 AM

Did you unblock the ZIP file before unpacking?

Happy DNNing!
Michael

Michael Tobisch
DNN★MVP

Will Strohl

Veteran Member

Posts:741

5/25/2023 2:41 AM

Posted By Michael Tobisch on 3/30/2023 1:42 AM
Did you unblock the ZIP file before unpacking?

Happy DNNing!
Michael

Like Timo, this is a very new error to me, and we've been doing this a long time (including Michael). The advice to unblock the zip file first is a good first step for troubleshooting:

https://hotcakescommerce.zendesk.co...-Downloads

Beyond that, it would be interesting to know much more about the environment and the exact steps you're taking. Also, any additional errors that you might see once this occurs. You can find more information about how to find those errors (before starting over) below.

https://www.youtube.com/watch?v=uyNebzEy8Bk

Will Strohl

DNN experts since 2003
Official provider of the DNN-based E-Commerce w/ Hotcakes Commerce Cloud and SLA support

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