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DNN 9.2.1 install where the Persona Bar is not displaying correctly

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New Member


Posts:6
New Member

    I have a DNN 9.2.1 install where the Persona Bar is not displaying correctly. Just the DNN logo is displaying. None of the Admin sections are displayed.

    Chrome's developer console displays "DesktopModules/editBar/common/API/localization/gettable?culture=en-US:1 Failed to load resource: the server responded with a status of 404 (Not Found)" for the following resources:

    https://mywebsite.com/DesktopModules/editBar/common/API/localization/gettable?culture=en-US
    https://mywebsite.com/API/personaBar/localization/gettable?culture=en-US



    Any Ideas how to fix?
    Thanks in advance.


    Veteran Member


    Posts:527
    Veteran Member

      I have seen references to that happening, and you might be able to find some by searching here in the forums. Unfortunately I don't recall what was happening.

      I would maybe suggest that you upgrade to the DNN 9.4.3 as there is a chance that something has been fixed.
      Joe Craig
      DNN MVP
      Patapsco Research Group


      Veteran Member


      Posts:595
      Veteran Member

        You could try this:

        https://dnndocs.com/content/guides/...ersona-bar


        The web.config file is missing the correct assembly binding.

        Access the web.config file.
        Look for the assemblyIdentity node.
            # assemblyIdentity name="Newtonsoft.Json" publicKeyToken="30ad4fe6b2a6aeed"
                                
        In the assemblyIdentity node, replace the bindingRedirect tag with the following:
             #bindingRedirect oldVersion="0.0.0.0-32767.32767.32767.32767" newVersion="7.0.0.0"

        In IIS Manager, restart your website.

        Go to Control Panel > Administrative Tools > Internet Information Services (IIS) Manager.

        In the Actions panel on the right, click/tap Manage Server > Restart.



        Veteran Member


        Posts:595
        Veteran Member

          2 other options that were mentioned:

          A. Open Url Rewiter can cause this issue, please downlaod the latest version when you are using it https://github.com/sachatrauwaen/Op...r/releases

          B. Sometimes deleting the resources files from the folder /DesktopModules/Admin/Dnn.PersonaBar/Resources helps



          New Member


          Posts:6
          New Member

            The version setting was already newVersion="10.0.0.0". Changing it to newVersion="7.0.0.0" crashed the site



            New Member


            Posts:6
            New Member

              Deleting "/DesktopModules/Admin/Dnn.PersonaBar/Resources" did not help.

              Is the "Open Url Rewiter" a module that has to be install through the DNN Admin panel? If so, is there another way to get it installed? T DNN panel is not displaying. 



              Veteran Member


              Posts:595
              Veteran Member

                You should only install the upgrade if it's already installed.



                New Member


                Posts:6
                New Member

                  Installing an upgrade is not the issue that I asked about. I asked, if access to the Admin panel was necessary to install the update?. As my posts have stated, the Admin panel functions are not visible,. Only the DNN logo is being displayed. So installing using the modules and add-on installation functions is not possible. There is nothing to select in the panel. My question is is there another way to do an the installation to try and fix the display issue?



                  Basic Member


                  Posts:94
                  Basic Member

                    I had an issue with icons not displaying. It was due to moving to a newer version of IIS. A module installed Static Content mime types .SVG .WOFF and .WOFF2

                    .Woff2 is already added in newer versions of IIS. Having this in the web config caused icons not to show up on my site and is a known IIS issue if you declare it twice it will bug out your icons.

                    open your web.config file and see if staticContent is present and remove the mimeMap for .Woff2

                    To answer your question about an upgrade, after making a complete backup of files and database... you can upgrade just by uploading the upgrade package then type this URL in

                    https://www.yourdomain.com/install/upgradewizard.aspx

                    you should be able to walk through the upgrade process.

                    I hope this clears it up for you if I am reading this right.
                    Cody



                    New Member


                    Posts:6
                    New Member

                      Cody,

                      Thanks for the tip.

                      My web.config only had the following in it. I removed it to see if it helped. I did not.


                           
                           
                           

                      And there is not install/upgradewizard.aspx file in my installation.

                      So, problem still not solved.

                      Keith E.

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