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Defaul Pages not accesiable 9.1.1.1

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Jeffwest1

Growing Member



Posts:58
Growing Member




12/24/2019 5:48 AM

    I have an upgraded site up and running, however when i try and look at the default pages i get the error

    'There was an error retrieving your content. Please check your internet connection'

    This happens when not only connecting via my intranet (This is a internal site only), but also when i go to the server that it sits on and run it from there.

    I have seen some posts about this in earlier versins, and other about the search page being removed, which it hasn't, so I am stumped, no errors are in the log file either which is really confusing.

    Anyone get this and solve it, would really like to have this working.






    Tycho de Waard (SU)

    Veteran Member



    Posts:726
    Veteran Member




    12/27/2019 5:02 AM
      Is there anything in the log / browser console?
      And are you on community edition or Evoq?
      Tjep's digital agencyRegards,
      Tycho de Waard

      Tjep's digital agency
      We just love DNN
      https://www.tjeps.com





      Jeffwest1

      Growing Member



      Posts:58
      Growing Member




      1/7/2020 5:43 AM

        Nothing in the logs that is helpful, although I do need to start looking at this again, to get SS working, so will re run and see what happens.






        Jeffwest1

        Growing Member



        Posts:58
        Growing Member




        1/7/2020 6:11 AM

          So this is the error i see in the portal logs

          2020-01-07 12:07:24,408 [SERVERNAME][Thread:21][ERROR] Dnn.PersonaBar.SiteSettings.Services.SiteSettingsController - System.NullReferenceException: Object reference not set to an instance of an object.
             at Dnn.PersonaBar.SiteSettings.Services.SiteSettingsController.GetDefaultPagesSettings(Nullable`1 portalId, String cultureCode)

          1 suggestion i saw suggested updating the newtonsoft dll from 7 to at least 9, (upgraded to 10), so did that, but no difference, still fails every time






          Joe Craig

          Veteran Member



          Posts:1236
          Veteran Member




          1/7/2020 9:59 AM
            Which versions of DNN are you using? Where did you start? Which version did you use for upgrade.
            Joe Craig
            DNN MVP
            Patapsco Research Group





            Jeffwest1

            Growing Member



            Posts:58
            Growing Member




            1/15/2020 9:52 AM

              Sorry Joe, somehow missed your questions.

              Upgraded to platform 9.1.1, and have upgraded the base project to the same, I started at 7.2






              jbooth59

              New Around Here



              Posts:7
              New Around Here




              3/5/2020 3:30 PM
                Has this been solved as I am extremely frustrated with this error. I have followed quite a few threads regarding this issue and still continue to receive the "There was an error retrieving your content. Please check your internet connection." (only on the Site Settings/Site Info and Site Settings/Site Behavior/Default Pages). This is on a brand new Dev site upgraded to 9.4.4. I noticed the error originally at the 9.1.1 version, but thought lets upgrade to see if a newer revision solved the issue.

                When I look at chromes dev console I am getting:
                https://wcsoht.com/API/Pe...=0&cultureCode=en-US 400
                Which seems to be getting the portal ID correctly versus other posts where I have seen it be undefined.

                I have tried the:
                - Newtosoft.json fixes with no resolve
                - removing the DesktopModules/Admin/Dnnpersonabar/Resourses/localresources.en-us.resources file with no resolve
                - Permissions at the root with no resolve.
                A variety of other fixes that have apparently fixed other users installations, but none have since fixed mine. Just can't come up with anything viable to alleviate this issue.
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