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Upgrade from 9.3.7 to 9.4.1

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New Member


Posts:8
New Member

    I've been stuck at 67% : 56:49 Minutes   |   67% Installing PersonaBar - Evoq.PersonaBar.Templates_02.00.00_Install.zip 

    Does anyone know how I can get this to install?

    Thank you so much.

     



    Advanced Member


    Posts:164
    Advanced Member

      Carolyn,

      it seems you are running Evoq - have you tried to contact the support? I mean: you are paying for it...

      Happy DNNing!
      Michael

      Michael Tobisch
      DNN★MVP

      dnnWerk Austria
      DNN Usergroup für den deutschsprachigen Raum
      DNN Connect


      New Member


      Posts:8
      New Member

        Our support goes through another team so it's something I try and avoid. The last time I called support they called the other team and then emails went through the other team, it was a hassle. It's not DNN, it's the way we set this up.
        It does look like I'm going to have to go that route...


        Veteran Member


        Posts:275
        Veteran Member

          If you kill the upgrade and look in portals/_default/logs, you will find an install.resources or similar file. Edit it and you might see some debug information that might help.
          Joe Craig
          DNN MVP
          Patapsco Research Group


          New Member


          Posts:8
          New Member

            Thank you so much.  I'll try that now.

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