• Login
  • Register

DNN Forums

A community discussion page. We're starting from scratch, so...let's get the party started!

Themes Menu going blank

You are not authorized to post a reply.
Sort:


New Member


Posts:16
New Member

    The menu displays for about a second (getting this screenshot was tricky). Then goes blank. Changing to other menus and going back - still blank. Reloading the page - menu opens automatically and shows for a second, then again goes blank. I'm not even sure I need anything in this panel, but I can't see it to find out. I'd like to have different logos on different pages, but the references I see to use Large Icon have not been successful so far. I don't want to hard code, because I'm testing themes on different pages for display purposes (that is, approved can just be zipped up and shared in team, no further edits needed). Yes, that will be a different thread in here once I'm done getting frustrated here.

    You may not see this image since you're not on my VPN Themes for a hot second

     



    Basic Member


    Posts:68
    Basic Member

      James,
      We'll need more information to assist.
      Which DNN Theme are you using?
      Does switching the theme over to Default DNN Theme resolves the issue?
      Does this issue persist on all pages or just a specific page?


      New Member


      Posts:16
      New Member

        In testing export/import, the problem does persist on the new server. But you're right, let me reset to default theme (if I can) and see what happens then.

         



        New Member


        Posts:16
        New Member

          A) you cannot set pages back to "default" theme from page manager. You can only pick from installed themes from page manager.
          2) I changed page to a copy of the default theme (I copied to look at the skin code and see what I could do with it. I don't think I made major changes besides updating the thumbnails). Themes Manager still blanks out after loading all the way (appears while loading, blanks out when complete).


          Veteran Member


          Posts:406
          Veteran Member

            James,

            also the default theme is an installed theme. It's called "Xcillion" afair...

            Happy DNNing!
            Michael

            Michael Tobisch
            DNN★MVP

            dnnWerk Austria
            DNN Usergroup für den deutschsprachigen Raum
            DNN Connect


            New Member


            Posts:16
            New Member

              Xcillion is not available to select from the Page Settings (thank you for putting a name to that face! lol).

              Is there no way to change the default theme on a site without using Manage Themes? Importing a working site? Is it possible the Manage Themes is not showing up because other pages are using "bad" themes? How does Evoq "see" what page you're "on" since the URL is not changing? Because if the Themes menu won't show until all the pages have their appearances changed to a working theme, that could potentially be very time-consuming during development. I'm testing out all kinds of themes to see if they will work for our clients/set up.

              Thanks again, everyone



              New Member


              Posts:16
              New Member

                We have just updated to 9.4.0, and I believe there may be missing/altered folders from Desktop Modules (Themes.js exists, but the structure is different between working server and blank themes server). Also, a bug was reported on 9.3.2 that may be relevant. https://github.com/dnnsoftware/Dnn.Platform/issues/3224

                This morning I tried to install the missing extension component, and while it now appears in Extensions, the menu is still blank. Will need to confer with network admin about installing 9.4.0 instead of upgrading, but he's in another time zone.

                I'll share later updates for future users having similar issues.



                New Member


                Posts:16
                New Member

                  For anyone experiencing the same - DNN Support evaluated and noted that if you set a default theme on your site, then delete the folder, your theme menu will indeed disappear. You can run a SQL line to reset the default them to an existing theme, but you have to know that you've deleted that folder in order to search/update.

                  Now that we know, GREAT, we can plan to use a default theme on sites that won't be deleted by super users OR admins (our clients are usually given admin roles but are not typically savvy enough to handle that responsibility, but I digress). However, this disappearing menu as a result of an easy thing to do (deleting a theme is easy, after all) seems like kind of a pothole that could be addressed on future updates.

                  Thanks all for helping narrow down and find the problem!

                  You are not authorized to post a reply.

                  These Forums are dedicated to discussion of DNN Platform.

                  For the benefit of the community and to protect the integrity of the ecosystem, please observe the following posting guidelines:

                  1. No Advertising. This includes promotion of commercial and non-commercial products or services which are not directly related to DNN.
                  2. No vendor trolling / poaching. If someone posts about a vendor issue, allow the vendor or other customers to respond. Any post that looks like trolling / poaching will be removed.
                  3. Discussion or promotion of DNN Platform product releases under a different brand name are strictly prohibited.
                  4. No Flaming or Trolling.
                  5. No Profanity, Racism, or Prejudice.
                  6. Site Moderators have the final word on approving / removing a thread or post or comment.
                  7. English language posting only, please.

                  Would you like to help us?

                  Awesome! Simply post in the forums using the link below and we'll get you started.

                  Get Involved