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Administrator missing edit page permission

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New Member


Posts:8
New Member

    An existing admin on one of my portals does not see the edit pencil at the bottom of the Persona bar after the 9.3.2 upgrade, although he DOES see the Manage and Settings icons and has access to everything within them.

    First thing we tried was clearing all browser caches - no change.

    I checked the page permissions and admins DO have edit rights (indeed it seems, quite sensibly, that this cannot be turned off).

    I tried removing the user and re-adding to the admin role, but the same problem applied.

    Creating a new user and adding it to the administrators role works just fine - the Persona Edit icon DOES appear at the bottom left of the page, so it is clearly something associated with the user account in question.

    The new user account has provided a usable work-around, but if anyone has any ideas what might have caused this problems, or suggestions of what else I might try or check, I'd be grateful

    Thanks and regards

    Steve



    Basic Member


    Posts:83
    Basic Member

      That is an odd one... Just in case, there is a way to deny a permission for a specif user in the page settings permission, can you check there if maybe that user or another role in which that user belongs is listed in the page permission with a deny icon?


      New Member


      Posts:8
      New Member

        No, the page just had the usual admin view and edit permissions, plus all users view - no additional permissions whatsoever and certainly no other roles mentioned. It is really odd, as the implication is that something specific on that user is preventing the role permissions from being applied.


        Veteran Member


        Posts:639
        Veteran Member

          Posted By Steve Elsbury on 27 Jun 2019 09:34 AM
          No, the page just had the usual admin view and edit permissions, plus all users view - no additional permissions whatsoever and certainly no other roles mentioned. It is really odd, as the implication is that something specific on that user is preventing the role permissions from being applied.

          Not sure if that could cause this but did you also check if there are no module son the page with deny permissions?

           

           



          Veteran Member


          Posts:639
          Veteran Member

            No JS errors in the browser console?



            New Member


            Posts:8
            New Member

              No modules present with any deny permissions.
              I do see this in the console: jquery-migrate.js?cdv=298:62 JQMIGRATE: jQuery.expr[":"] is now jQuery.expr.pseudos
              jquery-migrate.js?cdv=298:62 JQMIGRATE: jQuery.fn.bind() is deprecated
              JQMIGRATE: jQuery.unique is deprecated, use jQuery.uniqueSort

              but those messages appear for users for whom the edit button does show, as well as for the user for whom it does not.


              Veteran Member


              Posts:313
              Veteran Member

                Do you think it's possible to hard-delete and recreate the user account?  

                Will Strohl

                Upendo Ventures Upendo Ventures
                DNN experts since 2003
                Official provider of the Hotcakes Commerce Cloud and SLA support


                New Member


                Posts:1
                New Member

                  I had the same issue after upgrading from 7.2.2 to 9.3.2. Our issue was we were setting user roles through the DNN API and in DNN 7 the persona bar didn't exist yet or wasn't managed the same as it is in DNN 9.

                  We weren't assigning the Registered Users role to users in DNN 7 because it didn't matter for us. When it wasn't set in DNN 9 then some of our admins lost the edit pencil.

                  The Registered Users role (Role ID 1) is in the dbo.PersonaBarMenuDefaultPermissions and dbo.PersonaBarMenuPermission tables, which grant that role permission to the persona bar menu areas that are likely to be missing if you have this issue (Content, Pages, and Edit).

                  As soon as we added the Registered Users role to our users, then their edit pencil was restored.

                  -Pete

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