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DNN 9.6.2 Another error, this one seems to be the "Password Reset" button.

Forums > Administration and Configuration
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EArroyo

New Around Here



Posts:5
New Around Here




8/3/2020 1:48 PM

    I have an Account Login extension on a page and I am now getting this error.  Reset Password button no longer sends out the email when username and email are provided correctly.  If the username is incorrect I get the green box message "If the details entered were correct, you should receive an email message shortly with a link to reset your password."

    Maybe someone is getting this in their Admin Logs as well?  Maybe some setting I haven't set?  An email address set wrong?  A known issue?

    Thanks in advance!

     

    

    AbsoluteURL:/Default.aspx
    

    DefaultDataProvider:DotNetNuke.Data.SqlDataProvider, DotNetNuke
    

    ExceptionGUID:420013fb-f704-4a9e-a554-e4fe69b90125
    

    AssemblyVersion:9.6.1
    

    PortalId:67
    

    UserId:-1
    

    TabId:36238
    

    RawUrl:/*******/tabid/36238/ctl/SendPassword/Default.aspx?returnurl=%25*****%2*******.aspx%253fcl%253d1&popUp=true
    

    Referrer:https://*****.***/LoginRoute/tabid/36238/ctl/SendPassword/Default.aspx?returnurl=%25*****%2*******.aspx%253fcl%253d1&popUp=true
    

    UserAgent:Mozilla/5.0 (iPhone; CPU iPhone OS 13_5_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/13.1.1 Mobile/15E148 Safari/604.1
    

    ExceptionHash:imCDYkgwh9jNkjyGbgoKrJyuONo=
    

    Message:An invalid character was found in the mail header: '<'.
    

    StackTrace:
    

    InnerMessage:An invalid character was found in the mail header: '<'.
    

    InnerStackTrace:
    

       at System.Net.Mail.DotAtomReader.ReadReverse(String data, Int32 index)
    

       at System.Net.Mail.MailAddressParser.ParseDomain(String data, Int32& index)
    

       at System.Net.Mail.MailAddressParser.ParseAddress(String data, Boolean expectMultipleAddresses, Int32& index)
    

       at System.Net.Mail.MailAddressParser.ParseAddress(String data)
    

       at System.Net.Mail.MailAddress..ctor(String address, String displayName, Encoding displayNameEncoding)
    

       at System.Net.Mail.Message..ctor(String from, String to)
    

       at System.Net.Mail.MailMessage..ctor(String from, String to)
    

       at DotNetNuke.Services.Mail.Mail.SendEmail(String fromAddress, String senderAddress, String toAddress, String subject, String body)
    

       at DotNetNuke.Services.Mail.Mail.SendMail(Int32 portalId, Int32 userId, MessageType msgType, PortalSettings settings)
    

       at DotNetNuke.Modules.Admin.Security.SendPassword.OnSendPasswordClick(Object sender, EventArgs e)
    

       at System.Web.UI.WebControls.LinkButton.OnClick(EventArgs e)
    

       at System.Web.UI.WebControls.LinkButton.RaisePostBackEvent(String eventArgument)
    

       at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
    

    Source:

     

    Oh, and while I am on this topic....  How can I make DNN Forgot Password be in a page instead of a popup, like I did using the Add New User?






    Joe Craig

    Veteran Member



    Posts:1236
    Veteran Member




    8/3/2020 3:49 PM
      It looks like this is the problem:

      An invalid character was found in the mail header: '<'.

      I'm not sure where to look to see the complete details.

      As for the second part of the question, try disabling popups and see if that helps.

      Joe Craig
      DNN MVP
      Patapsco Research Group





      EArroyo

      New Around Here



      Posts:5
      New Around Here




      8/3/2020 4:05 PM

        Thank you for your response Joe,

        We finally figured out the problem, on Settings, Security the Primary Administrator account was de-selected because we created a new admin email and it was unset, had a -Select User- option selected which caused issues registering and password reset. Something DNN should take a look at, would greatly narrow down if someone else runs into this issue.

        As for the second part, I am going to work on it later, thank you for the tip!






        Joe Craig

        Veteran Member



        Posts:1236
        Veteran Member




        8/3/2020 7:28 PM
          You said "Something DNN should take a look at" ...

          I'm going to assume that you aren't totally familiar with DNN Platform, so I may be repeating stuff that you already know.

          DNN Platform is an open source project. It lives on GitHub and is manages by a community of volunteers. Many of these folks work long hours (a real labor of love) to develop the platform. For you, the community relies on contributions from users, even down to the filing of bug reports, enhancement requests, suggestions, and commentary.

          So, consider this an opportunity to contribute what you learned today back to the community. Even an enhancement request to produce a more meaningful error message, or check and warn if no admin user is selected will potentially save time and effort if someone else encounters it in the future.

          And believe me, if it happened to you it's guaranteed to happen to (many) others in the future.

          So hop over to the DNN Platform project at GitHub, skip over to the Issue section and submit your bug report / enhancement request or whatever. We'll all thank you for that and other contributions.
          Joe Craig
          DNN MVP
          Patapsco Research Group





          EArroyo

          New Around Here



          Posts:5
          New Around Here




          8/4/2020 8:51 PM

            You are correct.  I wasn't aware of this.  We are using DNN Pro and usually we get support.  Not sure if I can test the same code, but will definitely check it out.

            Thanks!






            Joe Craig

            Veteran Member



            Posts:1236
            Veteran Member




            8/4/2020 10:12 PM
              It would be the same code, as Evoq is built on Platform.
              Joe Craig
              DNN MVP
              Patapsco Research Group
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