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cache file is being used by another process.

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Nguyễn Hoàng

New Around Here



Posts:13
New Around Here




7/30/2021 6:00 AM

    Hi,

    My website recently error.
    I asked the hosting service provider to check, they reported the error because the cache file is having 2 processes in use and causing the error.
    I asked them to restart IIS and I checked the admin log and saw a lot of errors like below
     

    InnerMessage:The process cannot access the file 'D:\vhosts\sieuthimaytinhlangson.com\httpdocs\Portals\0-System\Cache\Pages\93_52BAA83B6970B273CC79CC36AE635C3C4133895FDCD82A1821ECAD673741DDD8.attrib.resources' because it is being used by another process.

    InnerStackTrace:

       at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
   at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
   at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
   at System.IO.StreamWriter.CreateFile(String path, Boolean append, Boolean checkHost)
   at System.IO.StreamWriter..ctor(String path, Boolean append, Encoding encoding, Int32 bufferSize, Boolean checkHost)
   at System.IO.StreamWriter..ctor(String path, Boolean append)
   at System.IO.File.CreateText(String path)
   at DotNetNuke.Services.OutputCache.Providers.FileResponseFilter.StopFiltering(Int32 itemId, Boolean deleteData)
   at DotNetNuke.HttpModules.OutputCaching.OutputCacheModule.OnUpdateRequestCache(Object sender, EventArgs e)
   at System.Web.HttpApplication.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
   at System.Web.HttpApplication.ExecuteStepImpl(IExecutionStep step)
   at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

    What should I do to fix this error.
    I use cache file in module and DNN 9.8
    Thanks.






    Sebastian Leupold

    Veteran Member



    Posts:539
    Veteran Member




    7/30/2021 8:10 PM
      I assume, you are on a single server and not a web farm:
      1. make sure, the IIS app Pool is using a single worker process only (not a "web garden")
      2. make sure, no other background process (like Windows search indexer, backup, virus scanner) is accessing the cache and Search index files





      Patrick Gauthier

      New Around Here



      Posts:2
      New Around Here




      8/6/2021 10:48 AM
        I faced a similar problem a few weeks ago. The file write.lock was being used by another process... even if I have only one workerprocess activated in iis. I found the .lock file was created, base on the scheduler by a workerprocess that has been killed in iis by plesk before this first workerprocess completes the task.
        The new workerprocess was not allowed to access the file because "it has been created by another process" who die recently.
        In my case, knowing the ttl of my workerprocess, I've been able to solve the probleme just by delaying for 13 minutes the task in the scheduler.
        Good luck
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