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An unhandled error in dnn.jquery.js

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Roman U.
New Around Here
Posts: 6
New Around Here
11/14/2023 7:43 AM

    Hi all! 
    After an upgrade from 9.0 to 9.13, I see the following unhandled error in JavaScript. 
    What could it possibly be?
    What functionalities are affected? 


    Best regards and happy coding,

    Roman

    0
    Michael Tobisch
    Veteran Member
    Posts: 1178
    Veteran Member
    11/14/2023 8:17 AM

      Did you upgrade following the suggested Upgrade path?

      Is the error thrown from DNN itself or an extension (skin/module/...)

      Happy DNNing!
      Michael

       

      Michael Tobisch
      DNN★MVP

      DNN Connect
      2
      Will Strohl
      Senior Member
      Posts: 1425
      Senior Member
      11/14/2023 10:59 AM

        I'm guessing that at least one of the steps you took in the upgrade didn't fully extract and overwrite all of the dependency files.  Also, a common cause of this is due to not unblocking the zip files (upgrade packages).  Did you unblock each of them after downloading (and before using)?  Here's a quick tutorial on how to do that.  

        https://hotcakescommerce....block-File-Downloads

        Roman U.
        New Around Here
        Posts: 6
        New Around Here
        11/15/2023 3:45 AM

          Hi Michael,
          Thank you for your attention. 
          1. No. I think it was DNN_Platform_9.2.2.178_Upgrade.zip, DNN_Platform_9.8.0_Upgrade.zip, DNN_Platform_9.13.0_Upgrade.zip.
          The upgrade was done by true experts. They professionally develop modules for the DNN Store.  I trust them 100%.
          2. I don't know. The exception is thrown by dnn.jquery.js which is called before sys.WebForms is referenced (it must be somewhere in the MS Ajax library). Later on the page, sys.WebForms is referenced again without any problems, so the library is included at that time. 
          The error starts to appear during login and is thrown ever after. The error is not observed without login. sys.WebForms is used on each page of DNN. 

          My point was:
          Has anyone here observed this error in 9.13? I thought it was common for the Upgrade to 9.13.

          Cheers! 
          Roman

          0
          Roman U.
          New Around Here
          Posts: 6
          New Around Here
          11/15/2023 3:56 AM

            Thanks, Will for your suggestion,
            I read the article. It has a good point. On the other hand, the DNN was upgraded by true professionals. I'm sure they know their trade. 

            My point was 
            Has anyone observed such a behaviour? It happens only after logging into an upgraded (not installed) system. Presumably, the Install and Upgrade packages have different JavaScript structures. 

            All the best,
            Roman

            1
            Michael Tobisch
            Veteran Member
            Posts: 1178
            Veteran Member
            11/15/2023 5:01 AM
              Posted By Roman U. on 11/15/2023 9:56 AM

              [...] Presumably, the Install and Upgrade packages have different JavaScript structures. 

              Hi Roman,

              afaik, the difference between the install and the upgrade package is that there is no web(dot)config file in the latter. Everything else is the same.

              Even true pros make mistakes sometimes, but it's good to have someone you can trust... ;-)

              Maybe they forgot to unblock one of the upgrade packages ZIP file before extracting. I would try to go back to the start, upgrade the first step, try if it works, then upgrade the second step and so on.

              Happy DNNing!
              Michael

               

               

              Michael Tobisch
              DNN★MVP

              DNN Connect
              2
              Stéphane Tétard
              Growing Member
              Posts: 29
              Growing Member
              11/15/2023 9:06 AM

                Hi all,

                I have this problem too.

                It's a bug of the 9.13 version (see https://github.com/dnnsof...Platform/issues/5839 for more informations).
                The 9.13.1 should fix it.

                3
                Justin C
                Growing Member
                Posts: 55
                Growing Member
                11/15/2023 10:17 AM
                  Posted By Stephane Tetard on 11/15/2023 9:06 AM

                  Hi all,

                  I have this problem too.

                  It's a bug of the 9.13 version (see https://github.com/dnnsof...Platform/issues/5839 for more informations).
                  The 9.13.1 should fix it.


                  and just confirming I see this as well on my 9.13.0 sandbox site

                  2
                  Roman U.
                  New Around Here
                  Posts: 6
                  New Around Here
                  11/20/2023 1:23 PM
                    Justin and Stephane,
                    Thank you! I can sleep at last )) I thought my installation was corrupt.
                    2

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