On https://dnnsupport.dnnsof...-missing-Persona-Bar you can correctly drill down to the issue. Might be permissions, might be an assembly binding

 

I remember this happening after some failed upgrades. Is this the latest version, do you see any obvious errors in portals/_default/logs install log files ?

Thank you for your replies.

My apologies - I should have included the logged error in my original post. This is what is logged:-
2024-02-20 09:18:37,541 [Local Machine Name][Thread:108][ERROR] Dnn.PersonaBar.Servers.Services.SystemInfoApplicationHostController - System.NullReferenceException: Object reference not set to an instance of an object.
at Dnn.PersonaBar.Servers.Services.SystemInfoApplicationHostController.GetApplicationInfo()

My current installed CMIS version is 9.11.0

Many thanks in advance for any additional help!

Roger

Another member of my team has managed to resolve this issue.  The following two pieces of code were missing from the web.config file.

In 

<section name="htmlEditor" requirePermission="false" type="DotNetNuke.Framework.Providers.ProviderConfigurationHandler, DotNetNuke" />

And in 

<htmlEditor defaultProvider="DNNConnect.CKE">
<providers>
<clear />
<add name="CKHtmlEditorProvider" type="WatchersNET.CKEditor.CKHtmlEditorProvider, WatchersNET.CKEditor" providerPath="~/Providers/HtmlEditorProviders/CKEditor/" />
<add name="DNNConnect.CKE" type="DNNConnect.CKEditorProvider.CKHtmlEditorProvider, DNNConnect.CKEditorProvider" providerPath="~/Providers/HtmlEditorProviders/DNNConnect.CKE/" settingsControlPath="~/Providers/HtmlEditorProviders/DNNConnect.CKE/Module/EditorConfigManager.ascx" />
</providers>
</htmlEditor>

Hopefully this might help someone else in the future.

Best regards,

Roger

Great! Thanks for letting us know.

Happy DNNing!
Michael

Roger, thank for sharing the final solution! 

Posted By Roger-Astech on 2/20/2024 3:18 AM

Another member of my team has managed to resolve this issue.  The following two pieces of code were missing from the web.config file.

In 

And in 

Hopefully this might help someone else in the future.

Best regards,

Roger

Nice find!  This is one of the reasons I have a step in our normal upgrade process to manually compare and merge updates.  Over time, things like this can happen.  Sometimes, it's from a bug that was never previously discovered, and other times it's someone doing something manually to try to fix something else.  (Also, unknown mistakes happen too.)