DNN Forums

Ask questions about your website to get help learning DNN and help resolve issues.
  • Search Forums
    Advanced Search
Prev
Next
Forums Getting Started New to DNN Platform

Editor Error without an upgrade

 1 Replies
 0 Subscribed to this topic
 37 Subscribed to this forum
Sort:
Author
Messages
Sam6969
New Around Here
Posts: 1
New Around Here
10/29/2020 6:21 PM

Trying to edit a small box on my website, the editor keeps erroring out 

 

10/29/2020 2:28:45 PM   General Exception       AssemblyVersion: 5.2.0; PortalID: 0; PortalName< ...
  10/29/2020 2:28:42 PM   General Exception       AssemblyVersion: 5.2.0; PortalID: 0; PortalName< ...
  10/29/2020 2:28:41 PM   General Exception       AssemblyVersion: 5.2.0; PortalID: 0; PortalName< ...
  10/29/2020 2:21:27 PM   Module Load Exception   webmaster     ModuleId: 485; ModuleDefId: 105; FriendlyName ...
  10/29/2020 2:11:43 PM   Module Load Exception   webmaster     ModuleId: 452; ModuleDefId: 105; FriendlyName ...
  10/29/2020 2:09:34 PM   Module Load Exception   webmaster     ModuleId: 485; ModuleDefId: 105; FriendlyName ...
  10/29/2020 2:06:42 PM   Module Load Exception   webmaster     ModuleId: 452; ModuleDefId: 105; FriendlyName ...

Example Error

ModuleId: 485
ModuleDefId: 105
FriendlyName:
ModuleControlSource: DesktopModules/HTML/EditHTML.ascx
AssemblyVersion: 5.2.0

DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
ExceptionGUID: 0eca6ea1-9abe-4f60-8b0f-fb5494c6e851
InnerException: Deleted 0 files, however, some files are locked. Could not delete the following files: G:\PleskVhosts\XXXXXXX\httpdocs\go\Portals\_default\Cache\Modules\288\ACABA51644A302FBB325E30E7931BAF8.attrib.resources;G:\PleskVhosts\XXXXXXXX\httpdocs\go\Portals\_default\Cache\Modules\288\ACABA51644A302FBB325E30E7931BAF8.data.resources;
FileName:
FileLineNumber: 0
FileColumnNumber: 0
Method: DotNetNuke.Services.ModuleCache.FileProvider.Remove
StackTrace:
Message: DotNetNuke.Services.Exceptions.ModuleLoadException: Deleted 0 files, however, some files are locked. Could not delete the following files: G:\PleskVhosts\XXXXXXXXXX\httpdocs\go\Portals\_default\Cache\Modules\288\ACABA51644A302FBB325E30E7931BAF8.attrib.resources;G:\PleskVhosts\XXXXXXXXXXXXXXXXX\httpdocs\go\Portals\_default\Cache\Modules\288\ACABA51644A302FBB325E30E7931BAF8.data.resources; ---> System.IO.IOException: Deleted 0 files, however, some files are locked. Could not delete the following files: G:\PleskVhosts\XXXXXXXXXX\httpdocs\go\Portals\_default\Cache\Modules\288\ACABA51644A302FBB325E30E7931BAF8.attrib.resources;G:\PleskVhosts\XXXXXXXXXXXX\httpdocs\go\Portals\_default\Cache\Modules\288\ACABA51644A302FBB325E30E7931BAF8.data.resources; at DotNetNuke.Services.ModuleCache.FileProvider.Remove(Int32 tabModuleId) at DotNetNuke.Entities.Modules.ModuleController.SynchronizeModule(Int32 moduleID) at DotNetNuke.Modules.Html.HtmlTextController.UpdateHtmlText(HtmlTextInfo objHtmlText, Int32 MaximumVersionHistory) at DotNetNuke.Modules.Html.EditHtml.cmdSave_Click(Object sender, EventArgs e) --- End of inner exception stack trace ---

Mark Buelsing
Growing Member
Posts: 80
Growing Member
10/29/2020 8:07 PM
Hi Sam, since some files are locked, I recommend that you reset the folder permissions on the whole file structure to "manage" level permissions given to the app pool user. Then restart the app pool and try again. I also see some javascript in your markup. Depending on which html module and your settings, that might be stripped out once you get saving to work.

These Forums are for the discussion of the open source CMS DNN platform and ecosystem.

For the benefit of the community and to protect the integrity of the ecosystem, please observe the following posting guidelines:

  1. If you have (suspected) security issues, please DO NOT post them in the forums but instead follow the official DNN security policy. 
  2. No Advertising. This includes the promotion of commercial and non-commercial products or services which are not directly related to DNN.
  3. No vendor trolling / poaching. If someone posts about a vendor issue, allow the vendor or other customers to respond. Any post that looks like trolling / poaching will be removed.
  4. Discussion or promotion of DNN Platform product releases under a different brand name are strictly prohibited.
  5. No Flaming or Trolling.
  6. No Profanity, Racism, or Prejudice.
  7. Site Moderators have the final word on approving / removing a thread or post or comment.
  8. English language posting only, please.

Would you like to help us?

Awesome! Simply post in the forums using the link below and we'll get you started.

Get Involved