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Forums Getting Started New to DNN Platform

Reset Passwords emails

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Mike Carty
New Around Here
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New Around Here
4/20/2021 1:22 PM

All of my reset password emails are going to spam - anything I can do to fix that? 

Joe Craig
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4/20/2021 8:22 PM

How are the emails being sent. Is there something in the mail headers that causes the emails to be treated as spam when they are received?

If you send yourself a password reset message, does it go into your spam mailbox?  Can you find a reason?

If you Google, you'll find some articles that might help you make email from your website look less spam-like than it might now.

Mike Carty
New Around Here
Posts: 6
New Around Here
4/21/2021 7:59 AM

Thank you for the reply, this is the message I get when I sent one to myself:

Sebastian Leupold
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4/21/2021 11:36 AM
you need to make sure, the SMTP Server you are using (specified in DNN server settings) is recognized as secure server by your receiving mail server and clients.

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