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Unable To log onto Community site

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Hans Zassenhaus

Growing Member

Posts: 36

New Poster

2/17/2024 11:14 AM

When I attempt to log onto http://dnncommunity.org using Edge notmal ( Not InProvate), I am presented with the security check from CloudFlare; BUT am not granted access to the website. However using the MS Edge InPrivate capability I have no issues with my Login/Password and am able to log onto the website.

What am I doing wrong? How can this be corrected?

Daniel Valadas

Veteran Member

Posts: 349

Helpful Replier

MVP

Engaged Reader

Avid Reader

2/17/2024 2:48 PM

You will see somewhere in the check or the error, you will see a value for a RayId, you can put this here so that this can be analyzed in Cloudflare logs probably by Will or David

David Poindexter

Veteran Member

Posts: 360

Helpful Replier

MVP

2/17/2024 2:55 PM

Sure thing - happy to research the issue.

Hans Zassenhaus

Growing Member

Posts: 36

New Poster

2/18/2024 9:30 AM

Thank you for researching this issue. Here is the Ray ID from the front page: Ray ID: 85769c8b48413dd2 Note that this id does not change.

David Poindexter

Veteran Member

Posts: 360

Helpful Replier

MVP

2/18/2024 1:18 PM

Hans, thank you - we'll look into this for you.

Hans Zassenhaus

Growing Member

Posts: 36

New Poster

3/23/2024 10:53 AM

David et al ... success. I was able to log onto the Community website this morning directly with my Edge browser without using the private browser capability.

Thanks,

Hans

David Poindexter

Veteran Member

Posts: 360

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MVP

3/23/2024 6:18 PM

That’s great news!

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