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Forums Using DNN Platform Modules and Other Extensions

Unable to edit pages

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SSwisher
New Around Here
Posts: 4
New Around Here
10/9/2020 10:12 AM

We recently discovered that are unable to edit pages on our site.  I added a page to the site and after that I am unable to save edits to HTML modules.  We did try changing the theme and container and are still having the same issue.  There have been no updates to the skin recently.  Any thoughts on what to try next?

Tycho de Waard (SU)
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10/9/2020 10:17 AM
Is this as an admin? If you are logged in as an editor for instance, the permissions might prevent you from editing. Note that permission can be set on page level or on module level.
SSwisher
New Around Here
Posts: 4
New Around Here
10/9/2020 11:50 AM

Yes, I am logged in as a Super User.

Joe Craig
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10/9/2020 11:57 AM
Is this new behavior?
Which version of DNN?
Have you upgraded recently?
If so, from which version?
Which HTML Editor Provider are you using?
SSwisher
New Around Here
Posts: 4
New Around Here
10/9/2020 12:14 PM

It is a new behavior.

We are using v. 09.01.01

This site has not been upgraded recently.

Not for sure about the HTML editor provider.  This is what it says in the site configuration:

Joe Craig
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10/9/2020 12:40 PM
If you look at Site Settings, More you should be able to see the HTML Editor Provider.

As this is new behavior and you haven't done an upgrade, take a look at your browser's Console window to see if there are errors reported, especially javascript errors.
SSwisher
New Around Here
Posts: 4
New Around Here
10/13/2020 3:36 PM

The site uses CKEditor Provider Config Manager

 

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