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New Around Here

    We have upgraded DNN version from 5.6.8 to 6.2.8


    we have deployed code to test site and testing team start complaining issues related random session time out


    session times out unexpectedly even thought we have set session time out value 30 mins in our config files


    please suggest what could be done in these situations?

    Veteran Member

      first, you need to determine the cause of the timeout.
      - Database
      - caching
      - DNN framework
      - 3rd party extensions
      Use SQL Profiler and SQL Server activity monitor for the first point.
      Check DNN event log for errors being logged.

      New Around Here

        Yes thank you will check the sql monitor activity

        Veteran Member

          I'm sure that you know this but, having moved to DNN 6.x, you really should continue the trip to 9.9.1 which is the current version.

          Some of your problems will be lessened by that. DNN 6.2.8 was released on 7/3/2013 -- 8 years ago! Lots of good work have been done in those 8 years.
          Joe Craig
          DNN MVP
          Patapsco Research Group
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