DNN Forums

Ask questions about your website to get help learning DNN and help resolve issues.
  • Search Forums
    Advanced Search Topics Posts
Prev
Next
Forums Using DNN Platform Themes, Containers, and Templates

DNN 9.4.4 Unable to switch to a different skin

 3 Replies
 2 Subscribed to this topic
 16 Subscribed to this forum
Sort:
Author
Messages
RichardHowells
Growing Member Send Private Message
Posts: 50
Growing Member
2/8/2020 4:39 PM

Hi,

My DNN 9.4.4 site has gone through numerous upgrades, so it's not new.

I uploaded a new skin.  New meaning new to the site, it's a fairly ancient skin.  In themes in the persona bar I selected the new skin.  However the site continues to show the old skin.

Things I have checked.

  • In the database, the portal settings table shows the new skin as both DefaultAdminSkin and DefaultPortalSkin.  The skin name is prefixed with the [G].
  • I turned off composite files on the site
  • I incremented the version count
  • I restarted IIS on the server
  • I cannot find any obvious place in the database where it has the name of the old skin
  • I cannot find anywhere in the site files that names the old skin

Despite all this browser tools shows references in the HTML to the OLD skin, and the browser tools network tab shows files being requested from the old skin's directory.

I am stumped for where it might even be remembering the name of the old skin.

Finally I deleted the old skin (from Persona Bar themes) and now I get an exception because the old skin files are missing.

Can anyone tell me:

  • Where might it be remembering the name of the old skin?
  • How can I make it use the new one?

 

Francisco Pérez Andrés
Growing Member Send Private Message
Posts: 59
Growing Member
2/9/2020 8:25 AM

Hi Richard,

Maybe the old skin is set at page level, for each page in your site. Check this in each page settings before going mad ;-)

I hope this helps you. Regards, Francisco

RichardHowells
Growing Member Send Private Message
Posts: 50
Growing Member
2/9/2020 8:30 AM
Thank you. A good point. That isn't it. I did check for that too but forgot to say in the original post.
RichardHowells
Growing Member Send Private Message
Posts: 50
Growing Member
2/9/2020 8:49 AM
Well - always a good idea to go back and recheck things yet again. Thank you for the prompt Francisco. There wasn't a custom skin set on every page in the site, but it was set on the pages I happened to be checking. Solved!

These Forums are dedicated to the discussion of DNN Platform.

For the benefit of the community and to protect the integrity of the ecosystem, please observe the following posting guidelines:

  1. If you have (suspected) security issues, please DO NOT post them in the forums but instead follow the official DNN security policy. 
  2. No Advertising. This includes the promotion of commercial and non-commercial products or services which are not directly related to DNN.
  3. No vendor trolling / poaching. If someone posts about a vendor issue, allow the vendor or other customers to respond. Any post that looks like trolling / poaching will be removed.
  4. Discussion or promotion of DNN Platform product releases under a different brand name are strictly prohibited.
  5. No Flaming or Trolling.
  6. No Profanity, Racism, or Prejudice.
  7. Site Moderators have the final word on approving / removing a thread or post or comment.
  8. English language posting only, please.

Would you like to help us?

Awesome! Simply post in the forums using the link below and we'll get you started.

Get Involved