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Forums Getting Started Installing DNN Platform

Installing DNN 9.3.2

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Raj
New Around Here
Posts: 3
New Around Here
6/13/2021 1:58 PM

Hi Team,

I am trying to install a fresh version of DNN 9.3.2 but the install wizard is asking me to upgrade from 

Current Version - 08.00.04
Upgrade - Version 09.03.02

When I have never installed 08.00.04, then why am i getting this message? Do I also need to download the upgrade package for this? I only downloaded the install package.

Joe Craig
Veteran Member
Posts: 1246
Veteran Member
MVP
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6/13/2021 4:07 PM
It seems that the installer is finding at least remnants of a previous DNN installation.

Did you start with:
1. An empty web directory?
2. An empty database?
Raj
New Around Here
Posts: 3
New Around Here
6/13/2021 4:33 PM

Yes, I started with a new SQL database. On the web directory, how can I ensure it is empty? I am using a hosting account. Is there a specific folder or directory that you are referring to?

Joe Craig
Veteran Member
Posts: 1246
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MVP
MVP
You're an MVP!
6/13/2021 4:55 PM
The answer depends on your hosting company and how things are set up. For some, it might be httpdocs.

But, since you are using a hosting company, you should also ask them for help with this.
Raj
New Around Here
Posts: 3
New Around Here
6/13/2021 5:24 PM
Thanks Joe! Will try them and circle back.

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