Have a DNN website with an SQL DB behind it. The issue is when I create a new user record, it does not reflect that user record in the displayed table on the utilities page. It does create the record in the table on the backend though, and I can search for the record on the site and find it as an Admin, but I cannot see the record in the main table to be able to do anything with it. I have also verified that I can log on as the newly created user record.
Is there a way to force a table to refresh or repull the data? I have restarted the website, SQL, server, etc. Everything appears to be connecting ok. on the site I have looked at the module settings, etc. and I am not seeing anything that would prevent the new user record to populate in the master table. This is on a Win2008R2 server, the only SQL service running is the SQL Server and the SQL Server VSS Writer.
Posted By Toni Frisbie on 6/28/2024 1:50 PM No that is not what I am doing. From the Website, I am using the Add user function, sometimes it errors other times it does not, either way the record gets created and you can see it. There is another page on the dnn site that has a table on it that the record also needs to reflect in, that table never reflects new or removed user records.
This sounds like an environmental issue with this specific instance of DNN. If it's not a newer version, your first step should be to upgrade to the most current release you're able to. This alone may resolve the issue for you.
Otherwise, troubleshooting it using Daniel's suggestion is a great next step.
If you have direct access to the file system, you can also look at the details in the properties of the <code>DotNetNuke.dll</code> assembly to see what that version is.
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