DNN Forums

Ask questions about your website to get help learning DNN and help resolve issues.
  • Search Forums
    Advanced Search
Prev
Next
Forums Using DNN Platform Administration and Configuration

Editing Database - Page Management Issue

 9 Replies
 3 Subscribed to this topic
 40 Subscribed to this forum
Sort:
Author
Messages
kgil
New Around Here
Posts: 12
New Around Here
10/27/2021 5:03 PM

Hello! I previously created several redirect URLs to go from our old website, hosted on DNN Platform, to our new website (not hosted by DNN). I created the redirects manually. I am a SuperUser. Whenever I click the Page Management icon (see link below). I'm automatically redirected to our new website. I can't even get to the list of pages to update the redirect links. We are using version 8.0.4.

https://drive.google.com/...tKF/view?usp=sharing

Any guidance on how to fix this issue would be greatly appreciated!

James Clarkson
Growing Member
Posts: 87
Growing Member
10/27/2021 5:29 PM
In SQL Console, do you see an entry when you run this?

select * FROM Tabs where TabName='Pages'

If so, is there anything in a "Url" column?
kgil
New Around Here
Posts: 12
New Around Here
10/27/2021 5:55 PM

Yes, the URL that appears is https://www.lhps.org, which is the URL I entered as a redirect originally.

James Clarkson
Growing Member
Posts: 87
Growing Member
10/27/2021 6:18 PM
Try running

update Tabs set Url='' where TabName='Pages'

Then clear cache and restart the application
James Clarkson
Growing Member
Posts: 87
Growing Member
10/27/2021 6:41 PM
You may also need

update Tabs set PermanentRedirect=0 where TabName='Pages'
kgil
New Around Here
Posts: 12
New Around Here
10/28/2021 10:13 AM
Hi James! I tried running these queries, clearing the browser cache, and quitting the browser; but I'm still running into the same issue. Do I need to put in a URL in this query, update Tabs set Url='' where TabName='Pages'? I haven't worked in SQL before, so please forgive my ignorance.
RichardHowells
Growing Member
Posts: 51
Growing Member
10/28/2021 10:29 AM

I suspect that by restart, James meant restart the website application at the server.  it will clear out any data from the database that was cached.  Until you do that it (likely) won't realize that you changed the database under its feet.

For this, I doubt that clearing the browser cache will have any effect.

James Clarkson
Growing Member
Posts: 87
Growing Member
10/28/2021 10:54 AM

The entry for url should be an empty string, so two single quotes with nothing between is correct for this.

James Clarkson
Growing Member
Posts: 87
Growing Member
10/28/2021 10:56 AM

Yes, restart the website application at the server, for that reason.

kgil
New Around Here
Posts: 12
New Around Here
11/8/2021 8:10 AM
Thank you, James and Richard! We restarted the application at the server and the Page Management button now works. I appreciate your help!

These Forums are for the discussion of the open source CMS DNN platform and ecosystem.

For the benefit of the community and to protect the integrity of the ecosystem, please observe the following posting guidelines:

  1. If you have (suspected) security issues, please DO NOT post them in the forums but instead follow the official DNN security policy. 
  2. No Advertising. This includes the promotion of commercial and non-commercial products or services which are not directly related to DNN.
  3. No vendor trolling / poaching. If someone posts about a vendor issue, allow the vendor or other customers to respond. Any post that looks like trolling / poaching will be removed.
  4. Discussion or promotion of DNN Platform product releases under a different brand name are strictly prohibited.
  5. No Flaming or Trolling.
  6. No Profanity, Racism, or Prejudice.
  7. Site Moderators have the final word on approving / removing a thread or post or comment.
  8. English language posting only, please.

Would you like to help us?

Awesome! Simply post in the forums using the link below and we'll get you started.

Get Involved