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Forums Using DNN Platform Administration and Configuration

Export Site Fail

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V C
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Posts: 12
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10/22/2020 2:06 AM

Export/Import EXCEPTION: The process cannot access the file 'C:\dnnme\App_Data\ExportImport\2020-10-22_05-38-41\export_themes.zip' because it is being used by another process.

Have 2 servers in pair. On Site Import/Export scheduler task, tried with server 1, server 2, & both servers. None of them work.

Michael Tobisch
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10/22/2020 8:27 AM
Have you tried restarting the application pool?

Happy DNNing!
Michael

Michael Tobisch
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Joe Craig
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10/22/2020 8:59 AM

From the report, it seems that you are working an a web farm environment, and that the (I assume it is) scheduled task is running on both servers, so each one is trying to create the same file. You don't want that task to run twice.

It's been a while, but I think that you need to limit that scheduled task to one of the servers. You do this by going to the Persona Bar's Scheduler page, go to the Scheduler tab and edit the Site Import/Export task. There is an entry for Servers.

I would also follow Michael's advice to restart the AppPool.  And, I'd also go and delete the failed export file.

V C
New Around Here
Posts: 12
New Around Here
10/22/2020 11:39 PM

Have tried updating the for Servers field on the Site Import/Export schedule task & restarted AppPool, it's not working :(

Checke on ExportImportJobs table, there is only 1 Job.

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