We have a page that a user cannot access, it comes up blank white,
I logged in as the user and ran the dev tools in both chrome and edge, this was the error "Page layout may be unexpected due to Quirks Mode"
It appears to be only impacting this user, I tried with other users and they can access the page. We had this occur a bit ago for someone and could not fix it, it just fixed itself one day.
Strange, is there anything user specific on the page? Did you check of the page has an HTML5 tag in the page source? (Press F12 and inspect the page Source)
Also, did you check the page for HTML errors?
DOCTYPE is set correctly on page,
Page does not load any content, Dev tools show blank, no other errors other than the quirks one.
Does that specific user use any Browser extensions? Can you reprocuce it on other machines?
It's happening on only one page on the site and mulptle users are now reporting it, I cannot reproduce on my end.
Do you have an Impersonate running? That way you could reproduce the error and debug from there.
If it is user specific, the profile might invoke insecure (http) content or something like that. Usually funky names like a heart-icon don't cause problems but I have not tested this last 2 years.
There is an impersonate feature in Plant an App and also Mandeeps has an extension (Live utilities) that supports this.
Are your css files loading correctly? any 404s ? Have you tried incrementing the version in Persona Bar -> Settings -> Servers -> Server Settings -> Performance
see also https://stackoverflow.com...o-disable-quirk-mode
Have you tried incrementing the version in Persona Bar -> Settings -> Servers -> Server Settings -> Performance
The above comment worked for me. I did a login as user and tested prior to making the change, blank screen, after the change came right up.
Posted By Brian McDonald on 11/8/2024 4:53 AM Have you tried incrementing the version in Persona Bar -> Settings -> Servers -> Server Settings -> Performance The above comment worked for me. I did a login as user and tested prior to making the change, blank screen, after the change came right up.
This, and clear cache everywhere... Not only in the web browser, but also in your WAF/load balancer(s)/cache server(s), if you're using one.
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