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Persona Bar with no buttons

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Marco Alvarado

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10/6/2022 4:36 PM

Guys, I've several websites with version 9.10.2 and all of the sudden these websites are not showing up the buttons within the persona bar. Check this screenshot https://we.tl/t-gyYeFD5aa0 [expires in 7 days]

How can I fix this up?

Thanks.

Tycho de Waard (SU)

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10/6/2022 4:38 PM

Did you try to turn off minification?

Marco Alvarado

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10/6/2022 4:41 PM

These website are in development process, they're not ready yet; minification it's disabled.

Will Strohl

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10/6/2022 5:31 PM

There doesn't yet appear to be enough information. The screenshot is helpful, of course, but do you see any specific errors noted in the web developer console?

++ or can open that up in most browsers.

A screenshot of the error(s) there might help. (And might I suggest using Jing for screenshots? It's free to use and the sharing is easier too.)

https://www.techsmith.com/jing-tool.html

In the meantime, when this happens, I always try one thing first...

1. Navigate to the file system where the website is hosted.
2. Now, enter the website folder, going to the following path:
/DesktopModules/Admin/Dnn.PersonaBar/Resources/
3. Delete the following file: LocalResources.en-US.resources
4. Recycle the website application pool.
5. View the site again using an account that has editing rights anywhere (including an administrator or superuser).

The file you deleted will be recreated by DNN on the next page load.

If this was the cause, the persona bar will function again.

Will Strohl
Founder & CEO, Upendo Ventures

🛠️ Have a DNN Project? | 🛡️ Need SLA-based DNN Support?
🤔 Was my answer helpful to you? ❤️ Sponsor Us On GitHub

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Marco Alvarado

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Thanks for being such a helpful replier!

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10/14/2022 3:40 PM

Split

Will, thanks for your message.

The buttons came back up after a few hours. Not sure why they were gone in the first place. Maybe something related to Cloudflare. This is resolve now.

Ing. Marco Alvarado Gómez MSc | Globalode
Phone. +506 6049-1880 | WhatsApp. +506 6049-1880 | Email. [email protected]
Address. Costa Rica (A Pura Vida place!).

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