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Content not showing after adding it. (Not publishing?)

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JMD

New Around Here

Posts: 9

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4/6/2026 12:54 PM

I'm having trouble with content publishing behavior. Our site is currently on DNN 10.2.3.

I’m seeing cases where:

A page exists and is accessible
A module exists on the page (including the core Text/HTML module)
Content is added and saved
The UI suggests the content is published
Editors can see the content in edit mode

…but the actual behavior doesn’t line up with what I’d expect from something that’s truly live. It behaves as if the content (or part of it) is still unpublished or inactive.

What’s throwing me is that I can reproduce this even when:

Creating a brand‑new page
Using the default theme
Using the built‑in Text/HTML module
Without intentionally configuring any custom workflow

So this doesn’t appear to be limited to third‑party modules or custom themes.

Any thoughts or troubleshooting steps (both site settings and in SQL) would be greatly appreciated. I'm currently unable to add new pages because of this issue.

johnhenley

Advanced Member

Posts: 233

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New Poster

Engaged Reader

4/6/2026 12:57 PM

Hi @JMD. What version of SQL are you running, and what "compatibility level" is the database set to?

JMD

New Around Here

Posts: 9

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4/6/2026 2:20 PM

We are on Microsoft SQL Server 2022 and the Compatibility level is 160.

johnhenley

Advanced Member

Posts: 233

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New Poster

Engaged Reader

4/6/2026 3:03 PM

Posted By JMD on 4/6/2026 2:20 PM
We are on Microsoft SQL Server 2022 and the Compatibility level is 160.

Ok that's not an issue then (I had heard on a call that workflow publish was problematic if you weren't on new compat level).

johnhenley

Advanced Member

Posts: 233

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New Poster

Engaged Reader

4/6/2026 3:09 PM

I will defer to others with more v10 content experience. But I would check a few things. Clear cache. Restart application. If either of those work, it's probably cache-related. Then check security on module and page and make sure content should be visible to non-administrators.

JMD

New Around Here

Posts: 9

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4/6/2026 4:12 PM

Thanks for your response, I have tried Clear Cache and Restart with no success.

Tycho de Waard (SU)

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Posts: 838

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New Poster

4/7/2026 3:20 AM

It looks like you have workflow enabled. This is a feature that is turned on in DNN 10.

The feature resides under site settings - site behaviour - More.
If you turn off workflow content will be published directly.

Mind you: the first versions of DNN 10 has a bug where there is a combination of settings (workflow off, versioning on). In that case you just upgrade to a more recent version where this is fixed.

JMD

New Around Here

Posts: 9

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New Poster

4/23/2026 3:40 PM

I'm sorry for the delay on this. Thanks for everyone's suggestions, in the end it was the fact that versioning was turned on and workflow was off. I disabled versioning and everything started working.

Thanks once again.

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