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Forum Group Names Showing Twice – Help with Cleanup

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D0rk52

Growing Member

Posts: 80

New Poster

6/20/2025 3:12 PM

Hi folks,
I'm using the DNN Community Forums module and currently setting up the structure for my MSP site:
👉 https://azmanagedit.com/Community-Forum

However, I noticed that my forum groups (like General IT Support and Web & Hosting Management) are showing up twice — each with different forums underneath. I’m assuming this is due to duplicate group names being created instead of all forums being placed under a single group.

What’s the best way to clean this up and merge the forums under one group title without breaking anything? Appreciate any guidance from those who’ve dealt with this before.

Thanks in advance!

— Joseph
AZ Managed IT

You can see that it's displaying the group names twice, but with different forums under each — so it's not just a visual duplicate. So far, I've tried clearing the DNN cache and restarting the application, but the issue persists. Ive also tried toggling between the groups.

johnhenley

Advanced Member

Posts: 233

Helpful Replier

New Poster

Engaged Reader

6/20/2025 4:03 PM

Joe,
Certainly haven't seen that happen before!
Did you upgrade the forums module from a previous version or is this a new install?

If you have SQL access, can you run this and post the results?

<code>SELECT [ForumGroupId] ,[GroupName] ,[SortOrder] ,[Active] ,[Hidden] ,[GroupSettingsKey] ,[PermissionsId] ,[PrefixURL] FROM [activeforums_Groups] SELECT [ForumId] ,[PortalId] ,[ModuleId] ,[ForumGroupId] ,[ParentForumId] ,[ForumName] ,[SortOrder] ,[Active] ,[Hidden] ,[ForumSettingsKey] ,[PrefixURL] FROM [activeforums_Forums]</code>

D0rk52

Growing Member

Posts: 80

New Poster

6/20/2025 5:18 PM

Thanks for the quick reply.

It was actually a fresh install — no upgrade from a previous version. I created two forum groups that were named the same, and that seemed to trigger the issue. That’s when I noticed the groups being duplicated — same group name showing up twice but with different forums underneath each one.

I’ll go ahead and run the SQL queries you posted and report back with the results.

Appreciate the help!

— Joseph

D0rk52

Growing Member

Posts: 80

New Poster

6/20/2025 5:19 PM

Thanks for the quick reply.

I’ll go ahead and run the SQL queries you posted and report back with the results.

Appreciate the help!

— Joseph

johnhenley

Advanced Member

Posts: 233

Helpful Replier

New Poster

Engaged Reader

6/21/2025 8:01 AM

Looks like the sort order got mangled. I will need to duplicate and fix that. But in the meantime, if you run this query to update the sort order, it should fix it for you for now.

[code]
UPDATE activeforums_Groups
SET SortOrder = 1
WHERE ForumGroupId = 2
UPDATE activeforums_Groups
SET SortOrder = 2
WHERE ForumGroupId = 3
UPDATE activeforums_Groups
SET SortOrder = 3
WHERE ForumGroupId = 1

[/code]

johnhenley

Advanced Member

Posts: 233

Helpful Replier

New Poster

Engaged Reader

6/21/2025 8:05 AM

Added GitHub issue
https://github.com/DNNCom...tyForums/issues/1433

D0rk52

Growing Member

Posts: 80

New Poster

6/22/2025 6:47 PM

Hey Johnhenley,

Sorry for the delay in getting back to you. Before I saw your message, I ended up rebuilding everything — I deleted all the categories and started fresh. Interestingly, once I deleted the first group, everything returned to normal.

I ended up scrapping the site, from DNN9 to DNN 10 from scratch, and setting up 2sxc again along with Active Forums / DNN Community Forums:
https://azmanagedit.com/Community-Forums

No issues this time since I avoided the duplicate entry mistake. I really appreciate your post and help on this — thank you again!

— Joseph

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