It is possible to get access to files by clicking the Global Assets link in the Persona Bar. But, That's no way to do it.

If you need to work on a site, you should first have access to a working copy of the site in question. You should have complete access to that test site, and you should be able to manipulate files. But, that will still have some complications or ... you may damage the site unknowingly, or you may damage other sites that might share the DNN code with other sites.

From the discussion thus far, it seems that you are new to DNN. That being said, is there anyone in your organization who can give you a top level overview of how a DNN installation is set up, and who also can answer questions.

This forum is a good place to get help. But you need to be able to explain what your task is. Do terms like "skin" and "container" make sense to you?

You might also check out Discord. There is a thriving group over there on the DNN Community channel. You might even see some familiar name there.

Continue to request help here, but you need to help us understand what you are trying to achieve, or, what task have you been assigned?

Hello,

I understand what "skin" and "container" generally mean — I’ve worked with HTML and CSS before. However, I’m not entirely sure how they apply in the context of DNN. Is it correct to think of a skin as the overall visual design of the site, while a container is like a specialized div that enables more flexible styling with CSS? Unfortunately, there’s no one in my organization who can explain this in more detail.

> you need to help us understand what you are trying to achieve, or, what task have you been assigned?

I specficially just want to change the address on our footer. 

Currently in 'Edit Mode' right now, but as you can see I'm unable to modify that 'Contact Us' space at all.

I am sincerely thankful for the help! 

 

I'm not sure about the developer. To clarify though:

FTP = File transfer protocol

RDP = Remote desktop protocol 

Is that correct? 

Posted By MakHen on 12/19/2024 8:18 AM

I'm not sure about the developer. To clarify though:

FTP = File transfer protocol

RDP = Remote desktop protocol 

Is that correct? 

Yes, those are correct.  

The screenshot you showed suggests that the address information is either in content you don't have permission to access, or indeed in the theme itself.  However, none of us would have any way to tell you which is true, for sure.  But, it does look like these details are in the theme itself.  That's not how I would have implemented this, but oh well...  

You'll need to talk to someone in your organization who manages the website and how it's hosted.  Alternatively, if you have the source code for the theme, you could make the change and package it up for an upgrade installation.  

 

The "footer" is a part of the "skin" that is assigned to your site.

From the questions that you have been asking, and I hope this doesn't sound judgemental, I assume that you are relatively new to DNN and that you don't have a lot of knowledge about DNN.  I think that you need to get that, and then you'll be closer to the questions that you have been asking.

Basically, a DNN site's look and is determined by a "Skin" or a "Theme" that determines the look and feel of pages on the site.  The skin, basically, is .ascx, .ccs fields that are collected together in a folder named \Portals\_default\Skins folder in the files system where your site is stored on the server computer of your web site.  Within that folder are a number of folders, one for each skin that is installed "\Xcillion" in your site. 

In the skin folder, you will find .ascx, .css, and other files.  The .ascx files define the overall look and feel of pages.  They contain static html structures.  And that is were "panes" are defined.  You can place modules (the things where you an add content, and this content can be edited on the website as a logged in website administrator.

If you login to the site as an administrator, you willl be edit various modules when you switch to "edit mode." The tooll to do that is the bottom button on the "Persona Bar."

When you edit a page, you'll see the modules, and you will also the a light rectangle surrounding groups of modules (each of the rectangle out lines a "pane" that is defined in the .ascx skin file.  When you are editing a page's content, you can rearrange panes or move them from pane to pane.  There are other tools.

And now the revelation: You will probably find a pane at the bottom of the page named "footer".  There you will see modules that occupy the footer.  You can edit the content of modules in the footer, add or remove modules in the footer.  You will also see static content in the footer pane.  That is defined in the skin file assigned to the footer pane.  You need to edit the .ascx file assigned to the page.  Generally that is a bad idea because anyone using that page skin will inherit you modifications.  if that is the case you should copy/paste that .ascx file, save it to the skin folder and use that.

Now, another 500 or so pages and you have a manual.  You can also find a copy of a book named "DNN 7."  If you google around I think that you'll find a PDF.  Or you can do something we rarely do these days:  buy a copy of the book.  Since you are probably using a version of DNN 9, don't worry -- 99% of the book is still quite true.

And don't forget to look at the DNN Dicumentation section of this website.

As an encouragement, back in the dark ages I learned much about DNN from books that were available at the time. (And, you are dealing here with some very competent people.  Will Strohl is one of the authors of the books about current versions of DNN. People like Timo and Tycho are also superstars in our community. So are others.)

Here is a thought.

If you are going to be responsible for this site moving forward, suggest to your powers that be that sending you to the DNN Summit meeting (Las Vegas in February) would be a great investment!